How to Evaluate Server Maintenance Options for IBM Power Systems

How to Evaluate Server Maintenance Options for IBM Power Systems

In 2019, IBM sent businesses looking for a better plan for Power7 End of Service Life (ESL) support. Further, they announced that IBM Power8 would stop being marketed, and you can no longer order or get licensed upgrades. Businesses have the option to upgrade to IBM Power9, regardless of whether they are required. The reality is that IBM Power8, Power7, and older generation server systems are highly reliable and have a long useful life expectancy. I&O leaders looking to extend the lifecycle of these machines and reduce server maintenance costs should look at all available IBM server maintenance options.

Here are some questions we have compiled. server maintenance providers to help you evaluate support options available for IBM Power8 or earlier generation equipment

Are you able to offer significant cost savings over IBM’s maintenance rates on IBM Power Systems?

Make sure your maintenance costs are lower than OEM support by IBM. It is often the main reason why companies switch to third-party maintenance providers. Look to see if the independent Third-Party Maintenance (TPM) provider can provide at least 50% cost savings on IBM Power Server Maintenance.

Ask about discounts on hardware maintenance as well as software/operating-system maintenance. Software maintenance may offer savings when the hardware is at its End of Life. The operating system might also be EoL. You may be able to drop your software maintenance agreement or receive some support but not pay the high IBM cost for Operating System Updates. This type of service and consultation is available from potential TPM providers.


1.Are you able to use a dedicated IBM Power Systems Lab?

Each server family should have its own dedicated IBM Power Series Lab. It will allow the maintenance provider to conduct research, develop new technologies, and learn about the IBM hardware. It should cover all servers that the TPM provider supports, including Power8, Power7, Power6, Power5, Power4, and the RS6000/AS/400.

2.Have your engineers received hands-on training with IBM Power Systems?

Another reason maintenance providers should have a lab is to ensure that their engineers are trained in the real world. Before you sign up to support such an essential component of your infrastructure, ask your provider about the training they provide.


Ask if the maintenance of your IBM Power8 or below servers has Level 3 support by trained engineers. This infrastructure shouldn’t be left to anyone remotely or via dial-a tech support.

3.Are you able to provide a secure and tested remote monitoring system for IBM Power?

Verify that remote monitoring capabilities are available to the provider. The monitoring system must be tested and secured. Navigator Systems Remote Enterprise Monitoring (REM) offering gives clients an equivalent level of monitoring and triage to what they received from the OEM for remote hardware monitoring.

4. Are your contract terms flexible

It would help if you customized your service level agreements (SLAs) based on your business criticality and for each location. You should also be able to consolidate your maintenance on one contract with multiple OEMs. It means you can bundle maintenance for other brands like IBM, Dell EMC, and HPE.

5.Is it possible to extend the life cycle of IBM Power servers?

IBM and other manufacturers often declare older products ESL, meaning they will no longer support them. It is done to encourage customers to purchase the latest product. These products, especially the IBM Power Systems, are highly reliable and can be supported by trained and qualified engineers at TPM providers. The TPM provider you select should be able to help IBM Power8 as well as all previous generations. They must also demonstrate that they still support Power7, Power6, Power5, Power4/RS6000, and AS/400. Businesses are still using these older models, and the maintenance provider must show that they can significantly extend asset life.

6.Is there support and parts worldwide?

Access to parts is vital, especially when you are maintaining IBM Power Systems, which are ESL. Your maintenance provider will always have enough features available for your servers. Before each component is shipped to the client, it should be tested. These parts should be of the same quality that IBM would use and should be available globally within 2 hours of a customer site and ideally delivered from wholly-owned parts depots at regional and local levels.




The cloud was purported to kill personal information centers. Gartner even revealed an editorial back in 2019 that declared, “The data Center Is Dead.” That piece asserted that by 2025, eightieth of enterprises would have finished off their ancient information centers and migrated to the cloud.

On the surface, that prediction is perceived to fit. After all, the cloud is all over nowadays. It is. However, rumors of the info center’s death are greatly exaggerated. Whereas Gartner is usually accurate concerning several things, the organization now appears to own uncomprehensible the mark by a large margin.


Yes, there has been heaps of interest in moving from on-premises information centers to cloud choices. However, it’s necessary to grasp that this is often not the sole trend to observe. The standard data center is growing in quality because the cloud’s shortcomings and the edges of on-premises solutions become more apparent. Data Center World’s State of the info Center report highlighted some fascinating facts:

• 58% according to a trend far away from the general public cloud and toward colocation or personal information centers.

• 48% of respondents noted they might be building a new information center area within the next twelve to thirty-six months.

That area unit informative trends tell us clearly that not solely is the data center alive and well; however, several organizations area unit finding that the cloud merely doesn’t live up to its plug.


Cloud-based solutions area unit meant to be agile, fast, customizable, and deliver considerably higher prices over ancient information centers. However, the reality is something else entirely, a minimum for a large share of organizations.


Over five hundredth of organizations take a hybrid-first approach, keeping with the 2019 RightScale State of the Cloud Report. However, will that impact the situation? Perceive that a hybrid cloud could be a combination of public cloud and personal information center practicality. In alternative words, these organizations take a private-first approach. So, whereas there’s a considerable variety of organizations moving to the cloud, it’s approximately the wholesale defection from information centers that some would have the planet believe.


Yes, cloud security has evolved significantly in recent years. However, has it done thus enough to mitigate the worst threats? That’s one of the first reasons for organizations to exploit the cloud in the first place.

It’s not concerning attacks, either. Recall that the terrible nature of cloud infrastructure is thus information may be accessed at any time and from anywhere; as exposed information travels on the open net, it becomes prone to stealing or infection by malware. There’s conjointly the prospect of random access merely thanks to the means cloud suppliers operate (they manage information for multiple purchasers at intervals constant cloud environment). Put, if you’re even the slightest amount bit involved concerning security and information safety, the cloud isn’t the proper place for your organization.


Downtime could be a reality for each on-premises data center and cloud environment—however, you (or your support provider) area unit up to speed with personal data centers. You lack any management overtime period with cloud suppliers and cannot implement mitigation ways to limit or forestall those occurrences. For those not convinced that period is a difficulty, think about the number of times in 2020 and 2021 that Amazon net Services and Cloud Flare have gone down, exploited businesses around the world within the lurch.


From internal apps to customer-facing programs, everything should be customized to fit your brand’s specific necessities. Sadly, several cloud suppliers supply very little to no customization, which means that you may well be stuck conformist to workflows at odds with your organization, or perhaps a scarcity of differentiation in critical areas.


The cloud offers legerity and time-to-market that area unit trying to search out with on-premises data centers. However, there area unit some necessary edges of ancient data centers that can’t be found with cloud-based solutions to the slightest degree.


Do you ought to transfer giant amounts of knowledge to and from the cloud regularly? If, thus, the chances are high that sensible you’ll expertise a significant quantity of lag, which can affect your processes, productivity, and even profit.


We’ve already highlighted the many shortcomings of the cloud in terms of security. On-premises data centers aren’t hacker-proof. However, they’re somewhat more secure than cloud-based choices. They’re conjointly a lot easier to safeguard in terms of UN agency access to what info, and you have complete management over threat mitigation ways.


The cloud is touted for its quantifiability, and it will build it potential to scale services and software system comparatively simply. However, it’s more durable to mount things like storage, ingress, egress, and latency. An on-premises data center will scale back the prices of data storage over time whereas providing ultra-low latency for your applications and guaranteeing quick access to data while not having to stress concerning extra monthly fees.


The cloud is incredibly sensible at decentralizing things. That’s fine in some instances. However, it will cause a scarcity of oversight and governance with every department “doing its own thing.”.” In contrast, promising to democratize information and eliminate silos, the cloud will produce more considerable inefficiencies. With an associate degree on-premises data center, oversight is more accessible, and you’ll additionally cut bloat after you notice it.


The cloud is here to remain, whether or not we tend to am fond of it or not. However, it’s not a nostrum for each business out there. Simply put, some organizations would like the benefits solely on the market through associate degree on-premises data center or a hybrid approach that mixes the most effective of cloud technology with the dependability, control, and security of on-the-spot data centers.

Navigator Systems offers Data center server maintenance, Storage maintenance and networking hardware maintenance all over India.

Navigator Systems Expands Portfolio of its AMC offerings from Server to Storage and networking products along with FMS services.

Navigator Systems Expands Portfolio of its AMC offerings from Server to Storage and networking products along with FMS services.

Navigator System Pvt., a leader in enterprise computing, storage, networking solutions, and various computing technology, is announcing an expanded portfolio of its Existing AMC server business into storage and networking products. With the new additions to the portfolio, Navigator will now provide clients with the necessary IT infrastructure for their business needs. These new additions aim to develop a long-term relationship with clients by providing them with innovative solutions that are tailored to their needs.

Navigator System has dramatically supported its clients with its successful response of service desks during the pandemic, lockdowns and working from home. Emphasizing the importance of keeping organizations operational was the critical aspect of Navigator System’s AMC Services.

To continue managing Clients IT storage management, Navigator System has provided three options: work with a third-party service provider like Navigator System, extend the warranty on your OEM’s equipment or choose not to renew it.

For support on multi-vendor IT storage infrastructure, a third-party vendor is an excellent option. Clear Service Level Agreements will keep you aware of the level of service from each vendor and give you easy access to any provider that can address your needs faster than waiting for time-consuming OEM requests.

Navigator System provides Dell Storage Maintenance, HP Storage Maintenance and IT storage data management & Storage Repair service to focus on the products of your choice. NSPL Storage Maintenance and Support Services are designed to meet any organization’s needs, with a team supporting OEM such as Dell, Cisco, HP and NetApp.

Navigator System Network Maintenance supports equivalent to the support levels provided by any OEM at a substantially lesser cost, thus helps customers reduce expenditure on Network Infrastructure managements, Network Router Maintenance & Network Switch Maintenance.

Suppose Clients are limited on resources or complex infrastructure, including routers, switches, firewalls, wireless access points, and wireless LAN controllers. In that case, Navigator System has a network solution portfolio committed to maintaining solutions for Government, IT/ITES and larger enterprises.







Were you caught rapidly once Dell EMC proclaimed the End of service life for Unity arrays? You weren’t alone. You would possibly assume that your next course of action is to upgrade to the most recent and most excellent hardware that may take Unity’s place. However, that’s not the case. With EMC Unity post-warranty support, you’ll be able to keep your IT infrastructure intact and skip the EOSL-induced outlay.



Many people wrongly assume that end of service life (EOSL) announcement is created once the hardware in question is obsolete. That’s not the case in any respect. Unity’s replacement is just a tiny iteration additional advanced, which means that your current arrays still represent leading-edge technology. Why replace them if that’s the case?

The truth is that makers like Dell EMC would like their customers to shop for into the service lifecycle. Their profit is betrothed in you upgrading frequently. If you don’t, then their bottom line plummets. That’s their entire business model – manufacture, maintain, retire, then rinse and repeat.

However, retired systems don’t suffer from inherent operability or responsibility flaws. Thus there’s hardly any reason to contemplate upgrading. It’s ex gratia, not necessary.



To truly perceive the importance of your Dell EMC Unity post-warranty support choices, we’d like to debate theHardware lifecycle a touch additional.

During the initial unleash of the merchandise, and the succeeding few years, you’ve got full support from the first instrumentality manufacturer (OEM). It sometimes lasts from the initial product rollout till the asset is concerning three years recent. Round the three-year mark, the manufacturer can announce the product’s End of the sale (EOS). Once this happens, the hardware is no longer being factory-made. However, it’s still supported. You will conjointly hear this termed End of availability (EOA).

From this time, some makers can still offer support and repair as traditional. However, they’re going to begin encouraging customers to start upgrading.

Next, we’ve got End of life (EOL). It is often generally around the fifth year since the system launched, and also, the manufacturer sometimes stops most of their activities, together with support and updates, at this time. If you wish manufacturer support, you’ll pay a premium for it.

Finally, we’ve got the official End of service life, which marks the purpose of formally retiring the hardware. If you do not have extended assurance already, you can’t get one from the manufacturer at this time. However, the hardware is perhaps solely six years recent with lots of prices and use left in it. It is often wherever post-warranty support enters the image.



Post-warranty support is what it appears like – support for IT hardware delivered once the first manufacturer’s assurance expires. You will be additional at home with it as third-party maintenance (TPM). However, will post-warranty support work, though?

At Navigator Systems, we believe that your hardware features a ton left to allow correct management and maintenance will assist you in reaching the most effective doable ROI. It’s exceptionally all concerning decelerating the refresh cycle. Here’s what EMC Unity post-warranty support will do for your organization:


IT hardware investments are implausibly massive. However, the regular refresh cycle doesn’t permit you to maximize the comeback thereon investment. With post-warranty support, you extend the life of your instrumentality by years, boosting ROI considerably.


The total price of possession is reciprocally proportional to the length of your time you own the instrumentality. We tend to assist you in cutting back the total cost of living through proactive maintenance and by providing further service whenever necessary.


If you follow the traditional hardware refresh cycle, there’s not plenty of your time to check your choices. The likelihood is brilliant; you’ll follow the OEM’s recommendation, albeit there’s one thing offered that may suit your desires, budget, or goals higher. With the Navigator system’s post-warranty support, you gain the time necessary to form well-read calls relating to your IT assets.


Why replace your expensive IT assets simply 3 or 5 years once investment in them? Don’t let the OEM’s recommendation force your hand. Bear in mind – this is often ex gratia. And, with EMC Unity post-warranty support, you’ll be able to relish sturdy support and access to necessary technical experience for years once the official finish of service life announcement.



We can consider lots of reasons:

• Customizable SLAs: we provide the flexibility you would like (and usually don’t get with extended assurance from the OEM). whether or not you would like a barebones setup or 24/7/4hr convenience, we’re here for you.

• Access to prime Talent: Our engineers are sourced from a constant talent pool like Dell’s, and that they all have in-depth OEM expertise.

• Our Team: Our service reps are dedicated to delivering the most effective doable client expertise, whether or not you only have basic queries. Otherwise, you would like us to troubleshoot one in all those frustrating intermittent issues.

• Savings: we will prevent up to ninetieth over what you’ll procure Dell EMC’s extended assurance coverage, and that we do additional.

• Parts Depot Network: we tend to maintain an all-India network of over twenty-five components depots. Thus you’re ne’er aloof from a spare.

• On-Site Parts: you’ve got the choice of storing the main often required components at your location with an onsite spares kit.


Why opt for Third-party server AMC vs OEM Server AMC?

Why opt for Third-party server AMC vs OEM Server AMC?

Navigator System Launching its Crown Jewel of service that’s Third-party Server AMC for EOSL OEM Products.

What does OEM mean?

Original Equipment Manufacturer (OEM) describes a manufacturer that produces equipment using parts made by another company.

OEM Server AMC is the process of building hardware where components are purchased from other companies and integrated into a system to meet buyer’s specifications. It will be cheaper than buying directly from the server brand; one or two components might be considered part of the server brand.

A third party server maintenance company like Navigator System can provide this service at affordable prices.

What is 3rd party maintenance?

Third-party maintenance (TPM) is provided by a company other than the original equipment manufacturer (OEM). These third-party maintenance companies have experts that are often trained and certified in many hardware types and manufacturers, including IBM, Dell, HPE, or Cisco.

Navigator Systems is an Authorized Server Maintenance Company (ASMC), providing TPM services for brands like IBM, Dell, HPE and Cisco.

What is Offered in third party server maintenance services?

ASMC’s like Navigator Systems provides the following services for your third party server maintenance.

1) Replacement of faulty component (Hard Drive, RAM, CPU etc.) with a new factory component at Navigator Systems’ data centre based on your schedule with a fee applicable to each component replaced. Our technical staff will do this per client contract agreement with ASMC or per-call basis/emergency visit.

2) Navigator Systems can provide on-site and remote Support when you need assistance with an existing installation.

3) If required, we can coordinate or complete a “turn-key” installation for you that includes hardware, software, cabling and any other items needed to get your new system up and to run quickly.

Why opt for Third-party server AMC vs OEM Server AMC?

As per Navigator System, it’s preferable to opt for third-party server AMC as:

1) Cost-effective solution.

2) Better response than OEM server AMC (offers same-day Support with an error code description/ work order).

3) Dedicated team of experts who strive to ensure customers are satisfied and their business runs uninterrupted.

4) Navigator Systems is ASMC and authorized to provide such services in India via its team of experts.

5) Faster turnaround time for on-site Support than OEM server AMC.

6) Reduces dependency on a single manufacturer (reduces future hardware costs).

7) Focus on third party solutions that increase flexibility and budget.

8) If third-party server AMC goes out of business, you can continue to call on the OEM for hardware support.

9) An experienced team has provided service since inception (provides significant time and money savings).

10) Better support than the OEM.

11) You get better value because Navigator Systems subscribes to the latest hardware, software and firmware.

12) Navigator Systems provides Support for third-party products to increase flexibility with options at an affordable cost.

13) A well-managed infrastructure of available servers often eliminates expensive procedures like ordering a new server or removing your old server and installing a new one.

14) Navigator Systems provides better Support than OEM regarding your warranty, license and entitlement.

15) Navigator Systems provides service with a faster response time than the OEM during holidays.

16) You can avail of Support across all brands from a single source.

17) Output delivered is much more than the money you pay to us.

18) Our team ensures that the client is delighted and we achieve 100% customer satisfaction.

19) Our professionals are trained to provide Support to customers around the clock, including holidays, weekends and provide any other emergency support whenever required.

20) We have many clients in various business domains (Banking & Financial Services, Education, Healthcare, Retail, Manufacturing and IT/ITES) who avail our services.