Enterprise-Grade contract server maintenance with Contractual Guarantees
Move from unpredictable IT costs to fixed-budget reliability with our comprehensive SLA-backed maintenance contracts.
Contract Server Maintenance Inclusions – Comprehensive Coverage
Hardware Maintenance
- Server hardware repair/replacement
- Component-level diagnostics
- Proactive parts replacement
- Emergency loaner equipment
- Manufacturer coordination
Software Support
- Operating system support
- Patch management
- Performance tuning
- Security updates
- Backup system monitoring
Proactive Services
- 24/7 remote monitoring
- Performance benchmarking
- Capacity planning
- Security vulnerability scanning
- Disaster recovery planning
Strategic Benefits
- Quarterly business reviews
- Technology roadmap planning
- Budget forecasting assistance
- Vendor management
- Compliance reporting
Our Contract Server Maintenance Tiers
Bronze Contract - Essential
₹15,999/server/month | Best for non-critical systems
SLA: 4-Hour Response | Next Business Day Resolution
Includes:
- Remote monitoring & alerting
- Monthly health reports
- Basic performance optimization
- Security patch management
- 9×5 support (Business hours)
- Hardware diagnostics
Silver Contract - Business Critical
₹24,999/server/month | Most popular for production systems
SLA: 2-Hour Response | Same Day Resolution
Includes:
- 24/7 monitoring & alerting
- Weekly performance reviews
- Advanced security hardening
- Proactive component replacement
- 24×7 phone support
- Onsite engineer dispatch
- Quarterly health audits
Gold Contract - Mission Critical
₹39,999/server/month | For zero-downtime environments
SLA: 30-Minute Response | 4-Hour Resolution
Includes:
- Real-time performance monitoring
- Daily health checks
- Dedicated account manager
- Priority spare parts access
- Emergency loaner hardware
- Monthly onsite visits
- Customized reporting
- 24×7 onsite support
Contract Add-On Services
Enhanced Security Package - ₹5,999/server/month
- Advanced threat monitoring
- Security incident response
- Compliance reporting
Performance Optimization Package - ₹3,999/server/month
- Monthly performance tuning
- Capacity planning reports
- Application optimization
Backup & DR Package - ₹7,999/server/month
- Backup system management
- DR plan maintenance
- Quarterly recovery testing
Why Our Contracts Beat the Competition
✅ Local Engineers – Not remote support from another country
✅ Massive Parts Inventory – 21,000+ spares across our city hubs
✅ Multi-Brand Expertise – HPE, Dell, IBM, Cisco, Lenovo certified
✅ Transparent Pricing – No hidden costs or surprise charges
✅ Flexible Terms – Customized to your business needs
✅ Proven Track Record – Serving enterprises since 2005
Service Coverage Areas
Available in: Mumbai • Bangalore • Hyderabad • Delhi
Plus: All major suburbs and neighboring cities
SLA Guarantees - We Put It in Writing
| Service Level | Response Time | Resolution Time | OEM Service |
| Gold | 30 minutes | 4 hours | 24×7 |
| Silver | 2 hours | 8 hours | 24×7 |
| Bronze | 4 hours | Next business day | 9×5 |
Contract Flexibility Options
Term Lengths
- 12-Month Contract – Standard pricing
- 24-Month Contract – Save 15%
- 36-Month Contract – Save 25%
Billing Options
- Monthly Payments – Smooth cash flow
- Quarterly Payments – Reduced administrative overhead
- Annual Payment – Best value (Save 8%)
Coverage Scope
- Per Server – Individual server contracts
- Server Rack – Complete rack coverage
- Data Center – Site-wide comprehensive support
Hybrid Environment – Mix of on-premise and cloud
Contract Highlights
🛡️ All Contracts Include:
- 24/7 Monitoring & Alerting
- Regular Security Patching
- Performance Optimization
- Detailed Reporting
- Phone & Email Support
- Online Support Portal
💰 Cost Advantages:
- Fixed monthly pricing
- No emergency repair bills
- Reduced downtime costs
- Extended hardware lifesp
Why Choose Contract Server Maintenance Over Break-Fix?
✅ Fixed Monthly/Annual Costs – Budget with confidence
✅ Guaranteed Response Times – SLA-backed performance
✅ Proactive Monitoring – Issues resolved before they impact business
✅ Dedicated Support Team – Engineers who know your environment
✅ Comprehensive Coverage – Hardware, software, and security
Supported Regions
Bengaluru-HO
(No: 37/27, Meanee Avenue, Tank Road Cross, Bangalore – 560042)
Mumbai
(A-1, 1st Floor, Raj Industrial complex, Military Road, Marol Maroshi Road, Andheri (East) Mumbai- 400059)
Delhi NCR
(No. U75/9-10, DLF Phase 3, Sikandarpur Gurgaon – 122002)
Hyderabad
(Flat No. 509, 5th Floor, KJN Enclave, Opp Janapriya Apartments, Hyderguda, Attapur, Hyderabad – 500048)
Chennai
(No. 145, Abusali Street, Saligramam Chennai-600093)
Pune
(No. 203, suman Residency Behind Hotel Shursthi, Pimple Gurav Pune-411061)
Kolkata
(No. B1, 2nd Floor 540, Madurdahi, Near Anandapur P.S Kolkata – 700107)
Patna/Muzaffarpur
No. 140, Road no 6, Sahjanand Cloney Bhagwanpur, Muzaffarpur Bihar – 842001
“Our Gold contract with Navigator ensures our trading platforms have 99.99% uptime. The predictable costs helped us reduce IT expenses by 35% while improving reliability.”
“With 24/7 coverage across our 45 servers, we’ve eliminated after-hours emergencies. The SLA guarantees give our staff confidence in our systems.”