Managing VRTXCritical alerts on a Dell PowerEdge VRTX chassis is essential for ensuring optimal performance and reliability of your infrastructure. This guide will provide insights into recognizing, diagnosing, and addressing critical alerts, helping you maintain system stability and minimize downtime.
Ticket logged for Server alert
Analysis report:-
The second controller shows a failure
1st analysis and POA
Took the remote session and logged in with the chassis console. Find an option to enable a failed controller.
There is no option to enable or disable it on the controller tab
Raised controller for a standby
2nd analysis and POA
CMC firmware2.1 and the latest available is 3.41
After updating the firmware issue was resolved.
For more information reach out to our Technical team.