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Managing VRTXCritical alerts on a Dell PowerEdge VRTX chassis is essential for ensuring optimal performance and reliability of your infrastructure. This guide will provide insights into recognizing, diagnosing, and addressing critical alerts, helping you maintain system stability and minimize downtime.

Ticket logged for Server alert

 Analysis report:-

 The second  controller shows a failure

VRTXCritical

 

 

 

 

 

1st analysis and POA

Took the remote session and logged in with the chassis console. Find an option to enable a failed controller.

There is no option to enable or disable it on the controller tab

Raised controller for a standby

2nd analysis and POA

CMC firmware2.1 and the latest available is 3.41

After updating the firmware issue was resolved.

VRTXCritical

 

 

For more information reach out to our Technical team.