Enterprise Server AMC
Navigator Systems Pvt Ltd – Enterprise Server AMC
Mission-Critical Support for Enterprise Infrastructure
Comprehensive AMC solutions for large-scale server environments. 99.99% uptime guarantee with 30-minute response SLA.
*Enterprise-grade support for Fortune 500 companies, BFSI, healthcare, and manufacturing giants across India.*
Business Profile: Typical IT Infrastructure Size
We specialize in supporting large-scale enterprise infrastructure with complex, multi-location deployments:
Server Fleet
50-500+ physical servers
Data Centers
Multiple locations with DR sites
Virtualization
Large VMware/Hyper-V clusters (100+ VMs per cluster)
Storage
SAN/NAS environments (100TB+)
Support Coverage
Pan-India with 24/7 operations
Compliance Requirements
ISO 27001, SOC 2, HIPAA, PCI-DSS
Tailored Solutions: Scalable Service Options
Infrastructure Tiering
Bronze Tier (Standard Support)
24/7 remote monitoring and alerting
Monthly health and performance reports
Patch management during maintenance windows
4-hour response time SLA
Silver Tier (Business Critical)
Includes Bronze features
Dedicated account team
Proactive capacity planning
2-hour response time SLA
Gold Tier (Mission Critical)
Includes Silver features
Dedicated onsite engineer availability
Monthly C-level reporting
30-minute response time SLA
Specialized Modules
DR/BCP Management
End-to-end disaster recovery planning
Security Compliance
Regular audits and compliance reporting
Performance Optimization
Continuous tuning and optimization
Capacity Management
Predictive scaling recommendations
Client Success Story: National Bank Infrastructure
Our Enterprise Solution:
- Gold Tier AMC with 30-minute SLA
- Dedicated 8-member account team
- Customized compliance reporting for RBI
- Disaster recovery automation
Business Outcomes:
- 45% cost reduction versus OEM support
- 99.995% uptime achieved consistently
- Successful RBI audits for 3 consecutive years
- 30% faster incident resolution times
Integration: Server Ecosystem Compatibility
Your SAN doesn’t operate in isolation. Our expertise ensures seamless integration with your entire infrastructure.
- Multi-Vendor Compatibility: Support for heterogeneous server-SAN environments (HPE, Dell, IBM, Cisco)
- Fabric Integration: Expertise in Fibre Channel and iSCSI SAN integration with server infrastructure
- Unified Support Model: Single point of contact for both server and storage issues
- Performance Tuning: End-to-end performance optimization from servers through storage
Budget Considerations: Cost-Effective Packages
Enterprise-grade support with transparent, value-based pricing:
|
Support Tier |
Server Count |
SLA Level |
Starting Price |
|
Bronze |
50-100 servers |
4-hour response |
₹15,000/server/year |
|
Silver |
100-250 servers |
2-hour response |
₹22,000/server/year |
| Gold | 250-500+ servers |
30-minute response |
₹32,000/server/year |
Enterprise Benefits:
- Volume discounts for 100+ servers
- Consolidated billing across locations
- Custom payment terms (annual/quarterly)
- ROI-based pricing models
*Enterprises save 40-60% compared to OEM support while receiving superior service quality and flexibility.*
Growth Support: Scalability Planning
Strategic partnership for infrastructure evolution and digital transformation:
Technology Roadmap Alignment
- 3-5 year infrastructure planning
- Cloud migration strategy
- Technology refresh cycles
- Capacity forecasting and scaling
Transformation Support
- Legacy system modernization
- Hybrid cloud implementation
- Automation and DevOps integration
- Green IT initiatives
Performance Metrics
- Monthly KPI dashboards
- Quarterly business reviews
- Annual strategic planning sessions
- Continuous improvement initiatives
Industry Examples: Sector-Specific Implementations
BFSI (Banking & Financial Services)
Infrastructure Scale: 300+ servers across primary and DR sites
Special Requirements: Zero-downtime maintenance, strict compliance (RBI), high-security protocols
Our Solution: 30-minute SLA, dedicated security team, compliance reporting
Healthcare & Hospitals
Infrastructure Scale: 150+ servers with PACS imaging systems
Special Requirements: HIPAA compliance, 24/7 critical system availability
Our Solution: Biomedical equipment integration, emergency response protocols
Manufacturing & Automotive
Infrastructure Scale: 200+ servers across plant locations
Special Requirements: SCADA integration, supply chain continuity
Our Solution: OT/IT convergence support, supply chain resilience planning
IT/ITeS & E-commerce
Infrastructure Scale: 500+ servers with global load balancing
Special Requirements: Peak traffic management, multi-cloud integration
Our Solution: Performance engineering, cloud cost optimization
Support Model: Dedicated vs Shared Resources
Dedicated Account Team Model
For mission-critical environments requiring personalized service
- Dedicated Account Manager
- Primary and backup Technical Account Managers
- Dedicated onsite engineers (if required)
- 24/7 dedicated support desk
- Ideal for: BFSI, healthcare, critical infrastructure
Shared Excellence Model
For large-scale standardized environments
- Pool of specialized senior engineers
- Cross-functional expertise sharing
- Best practice standardization
- Cost optimization benefits
- Ideal for: IT/ITeS, manufacturing, large enterprises
Hybrid Enterprise Model
Balanced approach for most large organizations
- Dedicated leadership team
- Shared specialist resources
- Flexible scaling based on demand
- Ideal for: Most Fortune 500 companies (our most popular model)
Getting Started with Enterprise AMC
Phase 1: Discovery & Assessment (2-3 weeks)
Comprehensive infrastructure audit
Current state analysis and gap assessment
Stakeholder interviews and requirement gathering
Phase 2: Solution Design (1-2 weeks)
- Customized AMC proposal
- SLA finalization and governance model
- Transition planning and risk assessment
Phase 3: Implementation (4-6 weeks)
- Knowledge transfer and documentation
- Tool implementation and integration
- Team onboarding and training
Phase 4: Continuous Improvement (Ongoing)
- Regular performance reviews
- Strategic business alignment
- Innovation and optimization initiatives
Why Leading Enterprises Choose Navigator
✅ Proven Scale: Managing 10,000+ servers across India
✅ Multi-Vendor Expertise: Single contract for all server brands
✅ Strategic Partnership: Business-outcome focused approach
✅ Risk Mitigation: Comprehensive SLAs and penalty clauses
✅ Innovation Focus: Continuous service improvement
Supported Regions
Bengaluru-HO
(No: 37/27, Meanee Avenue, Tank Road Cross, Bangalore – 560042)
Mumbai
(A-1, 1st Floor, Raj Industrial complex, Military Road, Marol Maroshi Road, Andheri (East) Mumbai- 400059)
Delhi NCR
(No. U75/9-10, DLF Phase 3, Sikandarpur Gurgaon – 122002)
Hyderabad
(Flat No. 509, 5th Floor, KJN Enclave, Opp Janapriya Apartments, Hyderguda, Attapur, Hyderabad – 500048)
Chennai
(No. 145, Abusali Street, Saligramam Chennai-600093)
Pune
(No. 203, suman Residency Behind Hotel Shursthi, Pimple Gurav Pune-411061)
Kolkata
(No. B1, 2nd Floor 540, Madurdahi, Near Anandapur P.S Kolkata – 700107)
Patna/Muzaffarpur
No. 140, Road no 6, Sahjanand Cloney Bhagwanpur, Muzaffarpur Bihar – 842001
Customer Testimonials
*”Navigator manages our 200+ server infrastructure across 3 data centers with military-grade precision. Their enterprise AMC gives us the confidence to focus on business innovation.”*