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How to Run SP Collect on EMC CLARiiON CX4 Storage Array

SPCollect From Navisphere

Step 01: Login to Navisphere

You can login to Navisphere GUI either from SP-A or SP-B ip-address. Make sure to enter the appropriate username and password in this screen to login.

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Step 2. SP Collect Menu for SP-A

From the Storage Tab, click on “+” to expand “Local Domain”, then click on “+” in front of the serial number of the array to expand it further.
Now, select “SP A” (Storage Processor A) and right mouse click, which will display a pop-up menu. In the pop-up menu click on “SP Collect”

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Step 3: Execute SP Collect for SP-A

This will show a confirmation dialogue with question “Do you want to run SP Collect script now?”. Click on “YES” to continue here.
Depending on the size of your array, and other configuration information on your array, this might take some time to finish. But in most cases, it should finish within a minute.
Once it is done, it will display a success message. Click “OK” on this screen.

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Step 4: Go to File Transfer Manager for SP-A

Go back to the tree, and select the “SP A”, and right mouse click, which will display a pop-up menu. In the pop-up menu click on “File Transfer Manager”.

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Step 5: Get SP Collect Zip File for SP-A

This will display the following File Transfer Manager screen for storage processor A. The name of the SP Collect file will be in the following format:

{serial number of the array}_SPA_{date and time}_data.zip

For example:

APM000444555777_SPA_2013-10-05_23-43-27_1cc1d0_data.zip

If you’ve run SP Collect multiple times before, you’ll see multiple zip files. Make sure you select the correct file from his list. To make it easier, you can also click on the “Date” column, which will sort by date.
If you like to change the location on the local machine where you need the files to be transferred, click on “Browse” next to “Destination Directory” on the top.
Once you’ve selected the correct SP collect zip file, and a destination directory, click on “Transfer” button, which will transfer the zip file from the array to your local machine.
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Before transferring it will give the following warning message. Click on “Yes” to continue.
Once the transfer begins, you can see the status in the “Transfer Status” section.

Step 6: Repeat the Above for SP-B

Anytime you execute SP Collect, you should do it for both the storage processors (i.e SP A and SP B ).
So, repeat all of the above steps for “SP B” (Storage processor B). But, this time, choose “SP B” in the navigation tree. “SP B” will be right below “SP A” in the navigation tree.
After you are done, you should now have two zip files