Server AMC for Small and Medium Businesses
Big Business Server Support, Small Business Budget
Affordable Annual Maintenance Contracts designed for growing businesses. Protect your server investment without breaking the bank.
Starting at just ₹8,500/server/year with 30-minute emergency response*
Business Profile: Typical IT Infrastructure Size
We understand that SMBs have unique IT needs that differ from both home offices and large enterprises.
Our SMB AMC is perfectly tailored for businesses with:
1-3 physical servers
usually HPE ProLiant ML/DL series or Dell PowerEdge T/R series)
10-50 employees
accessing server resources
Single location
with potential for branch expansion
Mixed workload running
- File and print services
- Business applications (Tally, ERP, custom software)
- Email server or Microsoft 365 integration
- Local database systems
- Basic backup solutions
Tailored Solutions: Scalable Service Options
EssentialCare AMC - Perfect for small offices
Ideal for: Single server environments, businesses with basic IT needs
Features:
- Remote monitoring and alerts
- Monthly health reports
- Basic security patching
- Email/chat support during business hours
- Backup system verification
BusinessCare AMC - Our most popular SMB package
Ideal for: Growing businesses with 2-3 servers, increasing IT dependency
Features includes EssentialCare plus:
- Quarterly on-site engineer visits
- Proactive performance tuning
- 4-hour emergency response
- After-hours support coverage
- Hardware health monitoring
GrowthCare AMC - For established SMBs
Ideal for: Businesses with 3-5 servers, planning expansion
Features include BusinessCare plus:
- Monthly on-site visits
- 24/7 monitoring and support
- Annual security audit
- Strategic IT planning sessions
- Priority emergency response
Budget Considerations: Cost-Effective Packages
| AMC Plan | Server Coverage | Response Time | Price/Server | Best For |
| Essential Care | 1-2 servers | Next business day | ₹8,500 | Startups |
| Business Care | 2-4 servers | 4 hours | ₹14,500 | Growing Business |
| Growth Care | 3-5+ servers | 30 minutes | ₹21,000 | Established SMBs |
Payment Flexibility
- Annual Payment: Save 15% with upfront annual payment
- Quarterly Instalments: Better cash flow management
Monthly Subscription: Maximum budget flexibility
Growth Support: Scalability Planning
Phase 1: Foundation (0-2 years)
- Single server setup
- Basic backup and security
- Essential Care AMC coverage
Phase 2: Growth (2-4 years)
- Additional server for redundancy
- Enhanced backup solutions
- BusinessCare AMC upgrade
Phase 3: Expansion (4+ years)
- Multiple servers with virtualization
- Advanced security and compliance
- GrowthCare AMC with strategic planning
Included Growth Services
- Quarterly capacity reviews at no extra cost
- Technology refresh recommendations
- Budget planning for IT upgrades
- Branch office expansion support
Industry Examples: Sector-Specific Implementations
Retail & E-commerce SMBs
Typical Setup: Single server running POS, inventory, and customer database
AMC Focus: High availability during business hours, backup verification
Success Story: Delhi-based retail chain avoided ₹8L in lost sales during festival season through proactive maintenance
Professional Services Firms
Typical Setup: 2 servers (file sharing + application database)
AMC Focus: Data security, remote access reliability
Success Story: Bangalore law firm secured client data and enabled seamless work-from-home transition
Healthcare Clinics
Typical Setup: Server running patient management and records system
AMC Focus: Data protection, compliance readiness
Success Story: Hyderabad diagnostic center maintained 100% uptime during critical pandemic period
Manufacturing SMEs
Typical Setup: Server hosting ERP and production planning systems
AMC Focus: Minimal downtime, operational continuity
Success Story: Pune auto parts supplier prevented 3-day production halt with quick RAID recovery
Support Model: Dedicated vs Shared Resources
Shared Resource Model - Most Cost-Effective
Best for: Businesses with standard operating hours
- Pool of certified engineers
- 30-minute response guarantee
- Standardized processes for efficiency
Cost: Included in Essential Care and Business Care plans
Dedicated Account Manager - Personalized Service
Best for: Businesses with complex needs or compliance requirements
- Single point of contact
- Deep understanding of your environment
- Proactive strategic planning
Cost: Available as add-on to Business Care, included in Growth Care
Hybrid Approach
Best for: Most growing SMBs (80% of our clients)
- Primary assigned engineer for consistency
- Backup team support for 24/7 coverage
- Regular business reviews
Cost: Included in GrowthCare, available for BusinessCare
Getting Started is Simple and Risk-Free
Step 1: Free Server Assessment
15-minute remote health check of your current setup
Step 2: Choose Your Plan
Select the AMC package that matches your budget and needs
Step 3: Onboarding
Quick setup with minimal business disruption
Step 4: Peace of Mind
Focus on your business while we manage your server health
Special SMB Offer
Start with our EssentialCare AMC and get:
- First month free
- Free server migration assistance (if needed)
- Free backup configuration review
- No long-term contract commitment
Why Server AMC for Small and Medium Businesses Choose Navigator?
✅ Local Presence – Engineers in Delhi, Mumbai, Bangalore, Hyderabad
✅ SMB Understanding – We speak your language and understand your challenges
✅ Cost Predictability – No surprise bills, fixed annual pricing
✅ Multi-Brand Expertise – HPE, Dell, IBM, Lenovo support
✅ Growth Partnership – We scale our services as you grow your business
Supported Regions
Bengaluru-HO
(No: 37/27, Meanee Avenue, Tank Road Cross, Bangalore – 560042)
Mumbai
(A-1, 1st Floor, Raj Industrial complex, Military Road, Marol Maroshi Road, Andheri (East) Mumbai- 400059)
Delhi NCR
(No. U75/9-10, DLF Phase 3, Sikandarpur Gurgaon – 122002)
Hyderabad
(Flat No. 509, 5th Floor, KJN Enclave, Opp Janapriya Apartments, Hyderguda, Attapur, Hyderabad – 500048)
Chennai
(No. 145, Abusali Street, Saligramam Chennai-600093)
Pune
(No. 203, suman Residency Behind Hotel Shursthi, Pimple Gurav Pune-411061)
Kolkata
(No. B1, 2nd Floor 540, Madurdahi, Near Anandapur P.S Kolkata – 700107)
Patna/Muzaffarpur
No. 140, Road no 6, Sahjanand Cloney Bhagwanpur, Muzaffarpur Bihar – 842001
“From our first server to our current three-server setup, Navigator has been with us every step of the way. Their SMB AMC grows as we grow.”