Storage Annual Maintenance Contract (AMC)
Predictable Storage Care with Guaranteed Performance
Comprehensive AMC solutions for your SAN, NAS, and enterprise storage infrastructure. Fixed annual pricing with 99.99% uptime SLA.
Complete storage AMC starting at ₹12,000/array/year with inclusive hardware support
Infrastructure Overview: Supported Systems and Brands
Enterprise SAN Arrays
- Dell EMC: PowerMax, PowerStore, Unity, SC Series, VMAX
- HPE: 3PAR, Nimble Storage, MSA, Primera, Alletra
- NetApp: FAS Series, AFF All-Flash Arrays, E-Series
- IBM: FlashSystem, Storwize, DS8000, XI
NAS & Unified Storage
- Dell EMC: Isilon, PowerScale, Unity
- NetApp: FAS, AFF, Cloud Volumes ONTAP
- IBM: NAS Systems, Spectrum Scale
- Scale-out NAS: Qumulo, WekaIO
Hyperconverged & Software-Defined
- Dell EMC: VxRail, VxRack
- HPE: SimpliVity, Nimble dHCI
- Cisco: HyperFlex
- VMware: vSAN
- Microsoft: Storage Spaces Direct
Maintenance Scope: Hardware, Software, Performance Optimization
Comprehensive Hardware Coverage
- Included Components: Controllers, power supplies, fans, disks, SSDs
- Replacement Parts: Genuine vendor parts with rapid deployment
- Onsite Support: 4-hour or next-business-day response
- Preventive Maintenance: Quarterly physical inspections
- Hardware Refresh Planning: End-of-life migration advisory
Software Maintenance & Support
- Storage OS Updates: Firmware and software patches
- License Management: Feature license monitoring and renewal
- Performance Analytics: Continuous performance optimization
- Capacity Reporting: Monthly utilization trending reports
- Automation Scripting: Routine task automation
Performance Optimization Services
- Quarterly Performance Tuning: IOPS and latency optimization
- Workload Analysis: Application-specific performance profiling
- Tiering Optimization: Automated data placement strategies
- Cache Management: Read/write cache configuration tuning
- Deduplication Optimization: Storage efficiency improvements
Monitoring Services: Proactive Issue Detection
24/7 Advanced Monitoring
- Health Monitoring: Real-time component status tracking
- Performance Metrics: IOPS, latency, throughput monitoring
- Capacity Trends: Predictive capacity planning alerts
- Connectivity Health: SAN fabric and network path monitoring
- Security Monitoring: Unauthorized access detection
Proactive Alert Management
- Predictive Failure Alerts: 30-day advance hardware failure warnings
- Performance Thresholds: Customizable alert thresholds
- Capacity Alerts: 70%, 80%, 90% utilization warnings
- Configuration Change Tracking: Audit trail of all modifications
- Compliance Monitoring: Policy violation detection
Reporting & Analytics
- Monthly Health Dashboards: Executive summary reports
- Quarterly Performance Reviews: Detailed performance analysis
- Annual Capacity Planning: Strategic growth recommendations
- Compliance Reporting: Regulatory compliance documentation
- ROI Analysis: Storage efficiency and cost-saving reports
Backup Solutions: Data Protection Strategies
Integrated Data Protection
- Snapshot Management: Application-consistent snapshot schedules
- Replication Services: Synchronous/async replication configuration
- Clone Management: Read/write clones for testing and development
- Backup Integration: Support for leading backup software
Disaster Recovery Assurance
- DR Drill Support: Quarterly disaster recovery testing
- Recopoint Objectives: Guaranteed RPO and RTO adherence
- DR Documentation: Comprehensive recovery runbooks
- Failover Testing: Controlled failover and failback procedures
Ransomware Protection
- Immutable Snapshots: Write-once-read-many snapshot policies
- Air-Gapped Replicas: Isolated recovery copies
- Anomaly Detection: Unusual access pattern recognition
- Rapid Recovery: Guaranteed recovery time objectives
Compliance: Industry Standard Adherence
Regulatory Compliance Support
- HIPAA Compliance: Healthcare data protection measures
- PCI-DSS Adherence: Payment card industry requirements
- GDPR Compliance: Data privacy regulation support
- SOX Readiness: Financial reporting compliance
- ISO 27001 Alignment: Information security standards
Compliance Management Services
- Audit Preparation: Pre-audit compliance assessments
- Policy Documentation: Comprehensive policy documentation
- Access Control Management: Role-based access enforcement
- Encryption Services: Data-at-rest and in-transit encryption
- Audit Trail Maintenance: Complete activity logging
Safety And Security Management Services
- Vulnerability Management: Regular security patch management
- Configuration Hardening: Security best practices implementation
- Security Monitoring: Real-time security event monitoring
- Incident Response: Security breach response procedures
Storage Annual Maintenance Contract Pricing & Service Levels
Essential Storage AMC
₹12,000 – ₹18,000 per array/year
- Business hours support (9 AM – 6 PM, Mon-Sat)
- Next-business-day hardware response
- Basic monitoring and alerting
- Software updates during maintenance windows
Professional Storage AMC
₹18,000 – ₹25,000 per array/year
- 24/7 support with 4-hour response SLA
- Proactive performance monitoring
- Quarterly health assessments
- Included hardware parts replacement
Enterprise Storage AMC
₹25,000 – ₹35,000 per array/year
- 30-minute critical response guarantee
- Dedicated storage engineer
- Monthly performance optimization
- Strategic capacity planning
Special AMC Offers
Sign up for annual storage AMC and receive:
- Free storage health assessment (worth ₹25,000)
- First month of service free
- Free performance optimization session
- Priority emergency response upgrade
Why Choose Our Storage AMC
Cost Advantages
- 40-60% savings compared to OEM AMC
- Predictable budgeting with fixed annual costs
- No hidden charges – all-inclusive pricing
- Volume discounts for multiple arrays
Service Excellence
- Vendor-certified storage specialists
- Single point of contact for all storage needs
- Proactive maintenance approach
- Guaranteed SLAs with penalty clauses
Business Benefits
- 99.99% uptime guarantee
- Improved performance with regular tuning
- Reduced risk with comprehensive monitoring
- Scalable solutions that grow with your business
Supported Regions
Bengaluru-HO
(No: 37/27, Meanee Avenue, Tank Road Cross, Bangalore – 560042)
Mumbai
(A-1, 1st Floor, Raj Industrial complex, Military Road, Marol Maroshi Road, Andheri (East) Mumbai- 400059)
Delhi NCR
(No. U75/9-10, DLF Phase 3, Sikandarpur Gurgaon – 122002)
Hyderabad
(Flat No. 509, 5th Floor, KJN Enclave, Opp Janapriya Apartments, Hyderguda, Attapur, Hyderabad – 500048)
Chennai
(No. 145, Abusali Street, Saligramam Chennai-600093)
Pune
(No. 203, suman Residency Behind Hotel Shursthi, Pimple Gurav Pune-411061)
Kolkata
(No. B1, 2nd Floor 540, Madurdahi, Near Anandapur P.S Kolkata – 700107)
Patna/Muzaffarpur
No. 140, Road no 6, Sahjanand Cloney Bhagwanpur, Muzaffarpur Bihar – 842001
“Switching to Navigator’s storage AMC saved us 45% annually while improving our storage performance by 30%. Their proactive monitoring has prevented multiple potential outages.”
