by Sangeetha | Jun 5, 2022 | Uncategorized
When it involves maintaining IT assets, there are 2 ancient paths: work with the OEM or handle everything in-house. Whereas those may be the foremost common choices, they’re not invariably the correct solutions. Adding third party maintenance into your support strategy may well be the key to unlocking time and money savings while guaranteeing that your IT team is ready to specialize in what they are doing best. Does one get to work with a 3rd party maintenance provider? Below, we’ll discuss 5 signs that it’s time to form the switch.
#1: IT ASSETS face the top OF THEIR PRODUCT guarantee
The first sign that you just want a 3rd party maintenance supplier is pretty obvious. You’re running out of guarantee on your operational device and there’s no area within the budget to refresh to the manufacturer’s latest model. Once your device reaches its finish of service life (EOSL), the initial instrumentality manufacturer (OEM) won’t give you service unless you’ve already purchased an expensive extended guarantee. Even then, it’s solely a matter of your time till that agreement runs out, so you have got no different recourse however to upgrade (or worse, go while not coverage).
However, if the budget isn’t there, otherwise you don’t see the purpose in willy-nilly agitated out hardware that works simply fine as a result of the OEM desires you to, there’s another choice. a 3rd party maintenance supplier will step in wherever the OEM fails and supply you with the guarantee coverage you wish for peace of mind.
At Navigator Systems, we tend to often facilitate our shoppers to extend the lifetime of their IT assets by 5 to ten years on the far side the official finish of Service Life (EOSL).
#2: YOU’RE FACING RISING SUPPORT PRICES FROM THE OEM
It happens to each IT manager. Everything’s fine so at some point, you receive notice from the OEM that your device is formally finished with life. Besides the fact that you’re currently living on borrowed time, the OEM is good enough to allow you to grasp that as a result of the device’s EOL, you’ll get to spit up even extra cash for support.
Often, the price is preventive – those extended warranties are often implausibly overpriced. That leads you to the question of whether or not you wish for a guarantee within the initial place. After all, things have in all probability been fine up to now. What’s the chance of simply not re-upping and running while not a support agreement? sure as shooting your IT team has the talent necessary to troubleshoot any problems that you just may face, right? Wrong.
Going while not supporting in any respect is often staggeringly risky. Not solely is there the tidy issue of attempting to supply replacement parts on your own, however, there’s no guarantee that your IT team will install them and put together the system. With a 3rd party maintenance supplier like Navigator Systems, you get the protection you wish and therefore the money savings you be. We tend to often save our shoppers between four-hundredth associate degreed ninetieth on what the OEM would have charged for an extended guarantee.
#3: YOU’RE FACING DATA MEASURE TROUBLES
Another positive sign that it’s time to contemplate operating with a 3rd party maintenance supplier is that you’re facing information measure problems along with your IT team. If you have got a tiny low team or solely a couple of members of the team have the talents needed, it will place a massive strain on the whole department.
Things will snowball and therefore the demand for support solutions will grow on the far side of what you or your regular employees will give. Then you’re long-faced with the choice of whether or not to source your desires, rent a lot of employees, or take another step. operating with a 3rd party maintenance supplier ensures that you just have the assistance you want once you need it, while not the extra prices and complexities involved in hiring a lot of IT employees or outsourcing your desires.
#4: NEED FOR SPECIALISTS TALENT
Often, tiny to medium-sized firms need skilled services that can’t be accomplished among internal IT talent. And that they are sure as shooting don’t have the resources obtainable to rent extremely specialised IT staff! At Navigator Systems, our 2,500 trade specialists are prepared and obtainable to produce essential services once you’re facing a damaging Downtime. These field engineers vary from general technicians that have expertise with the merchandise set that they’ll be touching (storage, servers, or networking) to engineers with an awfully specific talent set that have primarily been trained on a selected manufacturer or maybe specific product line! which means you get access to top-of-the-line talent, together with Tier IV technicians, while not paying an arm and a leg.
A third party maintenance supplier will facilitate an exceedingly big selection of things, including, however not restricted to the following:
• Bringing a System makes an onerous copy Down
• Installation
• Implementation
• Configuration (any kind, doesn’t have to be compelled to be from scratch)
• Physically Moving/Relocating Systems
• Mounting
• Rack & Stack
• Upgrading microcode to the newest OS (Note: on condition that the software system is already in your possession)
So whether or not you need our skilled services on an hourly basis, or need yearly access to our engineers with the reinforcement of a support contract, our guys are here to help you!
#5: YOU’RE FACING MIGRATION DIFFICULTIES
Planning a move to the cloud? It’s an exciting time, however, there are loads to contemplate. One factor that surprises shoppers is the want for short-run coverage to bridge the gap between on-prem and cloud agreements.
The problem here is that OEMs don’t have the flexibility to handle these unpredictable time scales. for example, you would possibly be long-faced with the fact of shopping for a complete year of protection from the OEM once you solely want one or two months.
At Navigator Systems, we tend to perceive that migration doesn’t invariably escort a clear-cut timeline.
CHOOSE NAVIGATOR SYSTEMS AS YOUR THIRD PARTY MAINTENANCE supplier
From value savings to specialised solutions, facilitate through your migration, augmenting your in-house employees, and protective operational devices long when the official EOSL date, Navigator systems will facilitate. Contact us now to be told a lot concerning our versatile service level agreements (SLAs), our industry-leading engineers, and the way we can facilitate your organization’s success.
by Sangeetha | Feb 28, 2020 | IT infrastructure services
Data Center Downtime is Expensive: 3 Ways Third-Party Support Can Help
Running a business in today’s world means taking a more technological approach. As the “brains” of the operation, data centers allow you to do just that. Your data center plays a major role in day-to-day business operations for employees and clients alike. But relying heavily on your data center also has its downsides…unplanned downtime incidents can really cost you.
According to recent surveys, 73% data center professionals indicated that the cost of unplanned downtime was more a day, while 36% reported a loss of more per day. Taking in these numbers may leave you wondering what you can do to avoid losing that much money. While human error plays a role in outages, businesses must prepare for unforeseen circumstances.
How Can Third-Party Support Help?
Have you ever hear the phrase “the best defense is a good offense?” This rings true when it comes to combating data center downtime. Being proactive about data center issues can save you thousands in the long run. This is where third-party maintenance plays a part. While third-party support does have the ability to save you up to 70% in your support budget, it comes with a slew of other benefits. The flexibility that third-party support provides helps keep up the intricacies of any given data center.
Tips to Minimize Downtime
1. Equipment Audits
The road to minimizing downtime begins with a full understanding of your data center. Too many IT planners make the mistake of not auditing their equipment. You don’t want to have hardware that’s in use but not supported. This could prove to be a large contributor to downtime. You also want to make sure that the hardware included in your maintenance agreement is actually in use. Using an IT Asset Management tool that tracks all of your support contracts, like Navigator System is a great way of staying on top of these details.
2. Pick the Right SLA
Beyond auditing your storage equipment, picking the best Service Level Agreement (SLA) is key. This determines the amount of support you receive on any given day. When choosing your support vendor, it is crucial that they can meet all your data center needs. Protecting your organization from costly downtime is as easy as signing up for an SLA that includes 24x7x365 Help Desk support. At Navigator System, we provide around the clock service from our help desk, and you can see all the details of our various SLAs and request a quote for one directly through our Navigator System.
3. Remote Monitoring & On-Site Spares
Another way to prevent data center downtime is to make sure your third-party support vendor allows for remote monitoring. By having someone to monitor your storage equipment, you stay in front of the issue. We will consult you to ensure that you have on-site spares of higher fail rate parts such as disk drives. By keeping these part at your location, you can fix an issue quickly and efficiently.
Still Need Help? Navigator System can help you tackle data center downtime. To learn more about third-party maintenance or to request a support quote, visit our third-party support page or call one of our specialists today at Call Us +91 080 25307537/ 38/ 49 Sales: +91 9986288377 Email Us: sales@navigatorsystem.com
by Sangeetha | Feb 28, 2020 | IT infrastructure services
Identifying options to maintain a peak level of IT operations while minimizing costs is a top priority for C-suite executives everywhere. Implementing programs to extend the life of hardware investments is a proven way to generate savings. That’s why many organizations have begun to move away from OEM contracts and have embraced the benefits of TPM maintenance. There are many business cases for TPM which prove out the most impactful benefits. We will explore a few.
One Stop Shop
For most businesses, the data center houses equipment from multiple OEMs, each of which represents individual, vastly different (and often cumbersome) support agreements. Every agreement requires quite a bit of time and effort. This inefficiency is a thing of the past with a TPM provider. With a TPM provider, even multi-vendor equipment can be covered by one simple coterminous agreement – with a single point of contact as well. This reduces paperwork significantly while freeing up time to be more productive.
Reduced Support Costs
One of the major downsides of the OEM business model is that maintenance costs increase year after year. Another whammy is that support for the equipment is eventually cancelled by the OEM once the asset reaches its End-of-Life (EOL) or End-of-Service-Life (EOSL). The OEM model relies on you being willing to replace equipment rather than keep it running. With a TPM provider, high quality maintenance and support is virtually guaranteed, and this allows keeps you from undertaking new capital expenses that you don’t really need. TPM providers don’t need to find ways to recoup R&D investments, so there is no need to pass that financial burden on to you. TPM is a fruitful way to save up to 50% over traditional OEM post-warranty coverage.
Essential Flexibility
Another major problem with some OEM models is that they can offer limited maintenance options, so you’re essentially overpaying for an unnecessary level of support. Certain environments, like testing and development, do not require a same-day response, but if your OEM does not offer next-day options you may be paying for premium support you don’t really need. TPM providers are able to provide a wide array of services with an approach that can be fully customized to meet your needs. Coverage isn’t just flexible – it can evolve over time as your business and equipment mix changes. If you need to reduce support or add new equipment, your coverage will change with you.
It’s Time to Make the Leap
Making the decision to move beyond OEM maintenance brings with it a wide array of savings and support opportunities that most businesses can no longer afford to ignore. That is why it is so important to consult with a knowledgeable data center support provider to carefully weigh all of your options before you sign on the dotted line. An objective evaluation comparing your current level of OEM support and those of a non-OEM provider will be illuminating and ensure that every dollar you spend brings the maximum ROI possible.
Navigator System have Complete Solution on Servers, Storages, Workstation, Tape library, Switches & Routers IT Managed Services, IT Help Desk Support, Computer IT Support, Network Security, Server Maintenance, Data Backup, Cloud Computing Up gradation of existing Server & Storage Hardware, Call Us : +91 080 25307537/ 38/ 49 Sales: +91 9986288377 Or Email Us: sales@navigatorsystem.com
by Sangeetha | Sep 24, 2018 | IT infrastructure services
The highly supportive benefits of including a Navigator System Private Ltd to help fulfil client demand for cost optimization by using a hybrid maintenance strategy for Server storage hardware, OEM Maintenance, OEM independent Third Party Maintenance and Managed spares practices.
As a Third Party Service Provider, Navigator System is offering to OEM service providers and as a consequence to the end user in some competitive situations and trends which are influencing the interest and opportunity include:
- IT Hardware maintenance is spending and procurement are seeking low-cost alternatives to expensive OEM contracts and pricing.
- Some enterprises consider TPM support from Navigator System, especially for post warranty data center equipment, or for networking equipment at office campus or remote locations to achieve greater savings.
- All enterprises expect to reduce capital expenditure (capex) spend in networking and data centers is an additional supporting factor to consider TPM
- Due to significant increases in OEM post warranty pricing, Customers find TPMs when the original warranty runs out, rather than renew the OEM support contract.
- Additional some enterprises consider the flexibility and customized support from TPMs as an advantage
- Navigator System had highly trained and experienced field engineers in delivering the program of Technical Services provided to its client base. Data center maintenance is offered in multiple tiers, ranging from 5x8x4, 8x5xNBD to 7x24x4, effectively ensuring the choice of a comprehensive range of service levels to its clients.
Looking for New Servers and Storages Installations and Configurations Support & Third Party Maintenance? Call Our Expert +91 9986288377 or Email us: sales@navigatorsystem.com
