General Terms and conditions

Description and Pricing: We strive to provide accurate descriptions and pricing information for our products and services, but errors may occur. We reserve the right to correct any errors or inaccuracies and to update or change pricing information at any time without prior notice.

Order Process: Orders can be placed through our website or by contacting our sales team. All orders are subject to acceptance and availability.
Delivery: We will make reasonable efforts to deliver products and services within the specified timeframe, but we are not responsible for delays due to factors outside of our control.

Limitation of Liability: We are not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products or services.
Order Cancellations & Changes: Orders may be cancelled or changed before delivery or service activation. However, cancellation or change fees may apply.

Returning Goods – General: Returns may be accepted within a specified period, subject to our return policy. The customer is responsible for shipping costs and any damage incurred during shipping.

24/7 Technical Support: We offer technical support to our customers 24/7 via phone, email, or live chat. Response times may vary depending on the severity of the issue.
Payment: Payment is due at the time of order placement, unless otherwise agreed upon. We accept various payment methods, including credit cards, PayPal, and bank transfers.

Warranty: We provide a warranty for our products and services as specified in our warranty policy. The warranty period varies depending on the product or service.
Privacy: We respect your privacy and are committed to protecting your personal information. We collect and use your personal information in accordance with our privacy policy.

Service Period: The service period for our products and services varies depending on the product or service. We reserve the right to suspend or terminate service if payment is not received or if the customer violates our terms and conditions.

Data Backup and Restores: We provide data backup and restore services as specified in our backup and restore policy. However, we are not responsible for any data loss or corruption that occurs during backup or restore processes.

CPU, Bandwidth, and Disk Usage: We reserve the right to limit CPU, bandwidth, and disk usage for our products and services. Excessive usage may result in additional fees or service suspension.

Uptime Guarantee: We provide an uptime guarantee for our products and services as specified in our uptime policy. If uptime falls below the specified level, customers may be eligible for a credit or refund.

Management and Support: We provide management and support services as specified in our management and support policy. Additional fees may apply for certain services.

Security: We take security seriously and implement various measures to protect our products and services. However, we cannot guarantee that our products and services are completely secure.

Cancellations: We reserve the right to cancel any order or service at any time for any reason. We will provide notice to the customer and issue a refund if applicable.

Refund Policy: Refunds may be issued as specified in our refund policy. The refund amount may vary depending on the reason for the refund and the timing of the request.

AMC Terms and conditions

Annual Maintenance Contracts (AMCs) by our company.

Acceptance of Terms: By purchasing a server or entering into an AMC agreement with us, you agree to these terms and conditions.

Product and Service Description: We strive to provide accurate descriptions of our products and services, but errors may occur. We reserve the right to correct any errors or inaccuracies and to update or change information at any time without prior notice.

Pricing: Prices for our products and services are subject to change without prior notice. We strive to provide accurate pricing information, but errors may occur.
Order Process: Orders for servers can be placed through our website or by contacting our sales team. Orders for AMCs can be placed by contacting our customer service team.

Delivery: We will make reasonable efforts to deliver servers within the specified timeframe, but we are not responsible for delays due to factors outside of our control. AMCs will be activated upon receipt of payment.

Payment: Payment for servers and AMCs is due at the time of order placement, unless otherwise agreed upon. We accept various payment methods, including credit cards, PayPal, and bank transfers.

Warranty: We provide a warranty for our servers as specified in our warranty policy. The warranty period varies depending on the server model.

Annual Maintenance Contracts: We offer AMCs for our servers, which provide maintenance and support services as specified in our AMC policy. AMCs must be renewed annually and are subject to renewal fees.

Service Period: The service period for our servers and AMCs varies depending on the product or service. We reserve the right to suspend or terminate service if payment is not received or if the customer violates our terms and conditions.

Data Backup and Restores: We provide data backup and restore services as specified in our backup and restore policy. However, we are not responsible for any data loss or corruption that occurs during backup or restore processes.

CPU, Bandwidth, and Disk Usage: We reserve the right to limit CPU, bandwidth, and disk usage for our servers. Excessive usage may result in additional fees or service suspension.

Uptime Guarantee: We provide an uptime guarantee for our servers as specified in our uptime policy. If uptime falls below the specified level, customers may be eligible for a credit or refund.

Management and Support: We provide management and support services for our servers as specified in our management and support policy. Additional fees may apply for certain services.

Security: We take security seriously and implement various measures to protect our servers and customer data. However, we cannot guarantee that our servers are completely secure.

Cancellations: We reserve the right to cancel any order or service at any time for any reason. We will provide notice to the customer and issue a refund if applicable.

Refund Policy: Refunds may be issued as specified in our refund policy. The refund amount may vary depending on the reason for the refund and the timing of the request.

Governing Law and Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which our company is located. Any disputes arising under or in connection with these terms and conditions shall be resolved in the courts of that jurisdiction.