Cisco Maintenance and Support

IT executives who rely on Cisco equipment face a tough decision when the warranty Cisco maintenance runs out. Is it advisable to renew a SMARTnet support contract, despite the exorbitant price? Or is new equipment a more cost-efficient option?

In this situation, Navigator System offers a viable “third way.” We deliver highest quality Cisco switch, router, and UCS server support at a fraction of the SMARTnet price. This combination gives clients an affordable option for extending hardware life, without compromising reliability or performance.

Although other companies claim to offer similar Cisco support alternatives, there are four features that set Navigator System apart from the competition:

  • Our call center and field engineering teams are fully trained on current and legacy Cisco hardware.
  • Parts are stocked locally (some even on site).
  • Our unique In Touch support program includes more in a basic support contract than other providers offer at a premium.
  • Navigator System is 100% focused on support, so we excel at it.

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Navigator System exclusive focus on support makes a critical difference in the level of service we supply. Although many of our customers initially switched to us because Cisco overcharged for or rescinded support for their hardware, they have all since realized that the advantages of working with the industry’s most responsive Cisco maintenance provider reach far beyond the bottom line.

Key Benefits

  • 24 x 7 remote monitoring, diagnosis and repair of your Cisco hardware
  • Flexibility to choose a level of service that matches the criticality of each product.
  • Post-warranty and end-of-life support to extend equipment life.
  • Better than manufacturer service levels at a fraction of the cost.
  • Experienced, vendor-trained customer engineers.
  • On-site spare parts kit.
  • 100% coverage of all components on system for term of agreement.

Supported Hardware

Navigator System supports the following Cisco products. If you do not see your product listed, contact us and we can confirm that we support it.

Switches

  • Catalyst 6500
  • Catalyst 6503
  • Catalyst 6504
  • Catalyst 6506
  • Catalyst 6509
  • Catalyst 6513
  • Catalyst 5500
  • Catalyst 5505
  • Catalyst 5509
  • Catalyst 5000
  • Catalyst 5002
  • Catalyst 4900
  • Catalyst 4900M
  • Catalyst 4928
  • Catalyst 4948E
  • Catalyst 4948
  • Catalyst 4510R
  • Catalyst 4507R
  • Catalyst 4506
  • Catalyst 4503
  • Catalyst 3000
  • Catalyst 3020
  • Catalyst 3120
  • Catalyst 3550
  • Catalyst 3560
  • Catalyst 3750
  • Catalyst 2000
  • Catalyst 2950
  • Catalyst 2960
  • Catalyst 2970
  • Nexus 2200
  • Nexus 2148
  • Nexus 2224
  • Nexus 2232
  • Nexus 2248
  • Nexus 2232
  • Nexus B22
  • Nexus 5000
  • Nexus 5548
  • Nexus 5596
  • Nexus 7000

Servers

  • UCS B200 M1
  • UCS B200 M2
  • UCS B230 M1
  • UCS B250 M1
  • UCS B440 M1
  • UCS B22 M3
  • UCS B200 M3
  • UCS B250 M2
  • UCS B230 M2
  • UCS B420 M3
  • UCS B440 M2
  • UCS 5100
  • UCS 5108
  • UCS 6100
  • UCS 6200
  • UCS C200 M1
  • UCS C200 M2
  • UCS C210 M2
  • UCS C250 M2
  • UCS C22 M3
  • UCS C24 M3
  • UCS C220 M3
  • UCS C240 M3
  • UCS C420 M4
  • UCS C260 M2
  • UCS C460 M2
  • UCS 6120XP
  • UCS 6140XP
  • UCS 6248UP
  • UCS 6296UP

Routers

  • Cisco 1801
  • Cisco 1802
  • Cisco 1803
  • Cisco 1811
  • Cisco 1812
  • Cisco 1905
  • Cisco 1921
  • Cisco 1941
  • Cisco 2600
  • Cisco 2610
  • Cisco 2612
  • Cisco 2621
  • Cisco 2651
  • Cisco 2691
  • Cisco 2801
  • Cisco 2811
  • Cisco 2820
  • Cisco 2821
  • Cisco 2824
  • Cisco 2828
  • Cisco 2851
  • Cisco 2901
  • Cisco 2911
  • Cisco 2921
  • Cisco 2950
  • Cisco 2951
  • Cisco 3825
  • Cisco 3845
  • Cisco 3925
  • Cisco 3945
  • Cisco 7201
  • Cisco 7204
  • Cisco 7206
  • Cisco 7301
  • Cisco 7304
  • Cisco 7603
  • Cisco 7604
  • Cisco 7606
  • Cisco 7609
  • Cisco 7613

Routers 

  • UBR 10000
  • UBR 10008
  • UBR 7200
  • UBR 7246
  • ASR
  • CRS-1
  • ESR 10000
  • XR 12404
  • XR 12406
  • XR 12410
  • XR 12416
  • GSR 12000
  • GSR 12006
  • GSR 12008
  • GSR 12010
  • GSR 12012
  • GSR 12016
  • GSR 12404
  • GSR 12406
  • GSR 12410
  • GSR 12416
  • GSR 12810
  • GSR 12816