Dell Maintenance and Support

Dell productsNavigator System offers a responsive, local Dell maintenance and support solution. Experienced, certified Dell engineers are available 24/7 to diagnose and resolve technical issues, and strategically placed parts depots and on-site spares kits ensure failures are quickly rectified.

Whether your Dell products are post-warranty, end of life (EOL) or end of service life (EOSL), we can build an appropriate support package. Even for equipment under warranty or service contract with Dell, we can serve as your point of contact, freeing you from Dell Support frustration as we manage all of your support needs.

Key Benefits

  • Certified Dell engineers available nationwide 24 x 7.
  • Post-warranty and end of life support to extend equipment life.
  • Better than manufacturer service levels at a fraction of the cost.
  • Proactive system management that minimizes downtime.
  • Flexibility and coverage that expands your Dell support budget.
  • Fully stocked depots for faster and more reliable fix times.
  • Proactive system management to keep your environment operating efficiently.
  • Flexibility to choose a level of service that matches the criticality of each product.

Supported Hardware

Navigator System supports the following Dell products. If you do not see your product listed, contact us and we can confirm that we support it.

  • PowerEdge Servers
  • PowerVault Storage Arrays
  • PowerVault Libraries
  • EqualLogic Storage
  • PowerConnect Switches