EMC Maintenance and Support

Navigator System is the most capable and reliable provider of third party EMC support and maintenance. Our post-warranty and post-EOSL (end of support life) maintenance contracts pair the high level of service you expect from the manufacturer with the cost-savings of a third party maintenance supplier.

Whether you are seeking third party support contracts EMC Clariion, EMC Symmetrix, EMC Celerra, EMC VMAX or EMC-VMAX-400K-IMGsymmetrix-dmx4 equipment, you will benefit from our premier solution, founded on world class engineering talent. Our fully trained, Level 3 personnel are expert in EMC hardware support and can solve even the most complex problems.

Additionally, In Touch, a package of premium features we include in every support contract, gives each customer greater access to top-tier support than is available with other providers. And Navigator sytem, our 24/7 remote monitoring system, significantly reduces downtime.

At Navigator System, our sole mission is to provide the best IT support & maintenance in the industry. Our exclusive focus means Navigator’s EMC maintenance customers enjoy more personalized, responsive, and effective service. With a simple call, you can, too.

Key Benefits

  • EMC Maintenance for current or end-of-life EMC equipment.
  • Better than EMC support levels at a fraction of the cost.
  • 24 x 7 remote monitoring.
  • Diagnosis and repair of EMC Clariion, EMC Symmetrix and EMC Celerra equipment, as well as EMC VMAX and VNX.
  • Experienced, vendor-trained customer engineers.
  • Flare Code and configuration assistance.
  • On-site spare parts kit.
  • 100% coverage of all components on system for term of agreement.
  • Daily diagnostics to ensure remote notification are properly working.

Supported Hardware

Navigator System supports the following EMC products. If your product is not listed contact us and we can confirm that we support it.

Clariion

  • CX3
  • CX200
  • CX200LC
  • CX300
  • CX300DC
  • CX300i
  • CX400
  • CX500
  • CX500DC
  • CX500i
  • CX600
  • CX700
  • CX700DC
  • CX3-10
  • CX3-10C
  • CX3-10DC
  • CX3-20
  • CX3-20C
  • CX3-20F
  • CX3-20FDC
  • CX3-40
  • CX3-40C
  • CX3-40F
  • CX3-40FDC
  • CX3-80
  • CX4-120
  • CX4-120C
  • CX4-120C8
  • CX4-120C8DC
  • CX4-120C8X
  • CX4-120CDC
  • CX4-240
  • CX4-240C
  • CX4-240C8
  • CX4-240C8DC
  • CX4-240C8X
  • CX4-400C8XDC
  • CX4-480CDC
  • CX4-960
  • CX4-960C
  • CX4-960C8
  • CX4-960C8X
  • CX4-960C-ISW
  • Clariion FC4700
  • Clariion DL710
  • Clariion DL210
  • Clariion DL720
  • Clariion DL740
  • Clariion DL1500

Clariion (cont.)

    • Clariion DL3000
    • Clariion DL4100
    • Clariion DL4200
    • Clariion DL4400
    • Clariion DL6100
    • Clariion DL6300
    • Clariion FC4500
    • Clariion FC4700
    • Clariion FC4700-2
    • Clariion FC5300
    • Clariion FC5500
    • Clariion FC5700
    • Clariion IB4700
    • Clariion CNS-14
    • AX100i
    • AX100SC
    • AX100SCi
    • AX150
    • AX150i
    • AX150SC
    • AX150SCi
    • AX150SCi
    • AX4-5F
    • AX4-5FDC
    • AX4-5FSC
    • AX4-5FSCX
    • AX4-5FSCX-750
    • AX4-5FX
    • AX4-5I
    • AX4-5IDC
    • AX4-5ISC

Celerra

  • Celerra NS20
  • Celerra NS40
  • Celerra NS40G
  • Celerra NS80
  • Celerra NS80G
  • Celerra NS-120
  • Celerra NS-240
  • Celerra NS350
  • Celerra NS-480
  • Celerra NS500
  • Celerra NS600
  • Celerra NS700
  • Celerra NS704
  • Celerra NS-960

Isilon

    • S-Series
    • Isilon IQ-S 5000-SSD
    • Isilon IQ-S 5400S
    • Isilon S200

 

    • X-Series
    • Isilon X200
    • Isilon X400
    • Isilon IQ 1920x
    • Isilon IQ 3000x
    • Isilon IQ 6000x
    • Isilon IQ 9000x
    • Isilon IQ 12000x
    • Isilon IQ 36000x
    • Isilon IQ 72000x

 

    • NL-Series
    • Isilon IQ-36NL
    • Isilon IQ-72NL
    • Isilon IQ-108NL
    • Isilon NL400 36,72,108

Symmetrix

  • DMX1000
  • DMX2000
  • DMX-3000
  • Symmetrix 3100
  • Symmetrix 3130
  • Symmetrix 3200
  • Symmetrix 3230
  • Symmetrix 3300
  • Symmetrix 3330
  • Symmetrix 3400
  • Symmetrix 3430
  • Symmetrix 3500
  • Symmetrix 3630
  • Symmetrix 3700
  • Symmetrix 3830
  • Symmetrix 3930
  • Symmetrix 3500
  • Symmetrix 4400
  • Symmetrix 4800
  • DMX-2
  • DMX-3
  • DMX-4
  • Symmetrix 5100
  • Symmetrix 5200
  • Symmetrix 5500
  • Symmetrix 5300
  • Symmetrix 5330
  • Symmetrix 5430
  • Symmetrix 5630
  • Symmetrix 5700

Symmetrix Cont.

    • Symmetrix 5830
    • Symmetrix 5832
    • Symmetrix 5900
    • Symmetrix 5930
    • Symmetrix 8230
    • Symmetrix 8130
    • Symmetrix 8230
    • Symmetrix 8430
    • Symmetrix 8530
    • Symmetrix 8730
    • Symmetrix 8830
    • Symmetrix 8850

VMAX

    • VMAX-SE
    • VMAX 10K
    • VMAX 20K
    • VMAX 40K

Data Domain

  • Data Domain DD120
  • Data Domain DD120
  • Data Domain DD140
  • Data Domain DD140
  • Data Domain DD510
  • Data Domain DD510
  • Data Domain DD530
  • Data Domain DD530
  • Data Domain DD565
  • Data Domain DD565
  • Data Domain DD580
  • Data Domain DD580
  • Data Domain DD610
  • Data Domain DD610
  • Data Domain DD630
  • Data Domain DD630
  • Data Domain DD660
  • Data Domain DD660
  • Data Domain DD690
  • Data Domain DD690
  • Data Domain DD880
  • Data Domain DD880
  • Data Domain DD890
  • Data Domain DD890
  • Data Domain DD990
  • Data Domain DD990
  • Data Domain DDX Array
  • Data Domain DD2200
  • Data Domain DD2200
  • Data Domain DD2500
  • Data Domain DD2500
  • Data Domain DD4200
  • Data Domain DD4200
  • Data Domain DD4500
  • Data Domain DD4500
  • Data Domain DD7200
  • Data Domain DD7200