IT Operation Management

IT Operations Management is to monitor and control the IT infrastructure and services. To help clients Navigator System has service desk management, virtual assistants called chatbots, AI recommendations and predictive data analysis to improve delivery automation and performance analysis.

Navigator ITOM is responsible for managing the capacity, performance and availability of connectivity elements of your company IT infrastructure in a single dashboard pulling out all insights.

Our AIOps utilize big data, modern machine learning and other advanced analytics to directly and indirectly enhance IT operations functions with proactive, personal and dynamic insight. IT operations include monitoring, automation and service desk. AIOps will enable them to predict service outrages and automate root cause analysis.

Combine ITSM and ITOM to optimize systems and applications to meet changing business needs.

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Service Management – ITIL4 Compliant Software
Project management – PRINCE2 compliant software

[bsf-info-box icon=”Defaults-wrench” icon_size=”25″ icon_style=”square” title=”Orchestration” pos=”left”]Tools, scripts, or products that automatically install and correctly configure a given version of an application in a target environment, ready for use. This enables IT teams to confidently release new applications and adapt to change at any speed demanded by the business, with the analytics and insight to measure, track and improve their results.[/bsf-info-box][bsf-info-box icon=”Defaults-history” icon_size=”25″ title=”Infrastructure Management” pos=”left”]Compute:

  • Hypervisor, Server, and Container Health and Performance
  • Configuration Monitoring
  • Capacity Planning and Management


  • Storage Performance Monitoring
  • Capacity Planning
  • Multi-Vendor Array Support


  • Network Health and Performance
  • Network Configuration Monitoring
  • Network Traffic and Quality Analysis


[bsf-info-box icon=”Defaults-briefcase” icon_size=”25″ title=”Manage and Align People, Process, and Technology” pos=”left”]With the constant changing of technology, expanding IT environments, adoption of cloud resources, changes in staff, and more, organizations of any size can quickly find themselves in a state of disorganization with off-track projects and escalating costs with Navigator System Support.[/bsf-info-box][bsf-info-box icon=”Defaults-cog” icon_size=”25″ title=”Application Management” pos=”left”]Application Performance Monitoring

  • Application Health and Performance
  • User Experience Monitoring including Real user monitoring and synthetic transactions
  • Distribution Transaction Tracing and Code Profiling Monitoring
  • Performance Database monitoring

Database Monitoring

  • Database Performance monitoring
  • Query and Table Analysis
  • Tuning Recommendation


Digital ITSM Solutions




Managed IT Solutions

FMS Services