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IT Service Management – ITSM

Are you looking for ITSM software?  We show you everything about the tools, which manufacturers and how you choose the right tool.

IT service management and use our consulting services such as: ITSM strategy, ITSM organization & Roles , ITSM performance check , ITSM awareness & knowledge , ITSM tool selection and ITSM service Catalogue

With ITIL 4, the framework is now taking the next step in helping your organizations to be more agile, faster and smarter.

Navigator System brings transparency, comparability and strictly neutral towards software providers.

IT Service Management with ITIL4 through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.

IT Service Management &; ITSM

60% -80% Savings on Dell Server Annual maintenance Contract

We cover all Intel x86-based server support – Rackmount, Tower and Blade form factors and multi-node MicroServers for post-warranty coverage. We Provide our Dell Server AMC Services in Bangalore, Chennai, Hyderbad, Pune, Kolkata, Delhi.

Incident Management

NSPL implementation helps you to improve both the efficiency and effectiveness of your service desk and IT operations to manage incidents and service requests aligned with ITIL4.

Problem Management

NSPL problem management helps

 

  • To minimize the effect of incidents and problems caused by errors
  • To proactively prevents the occurrence of incidents.
  • Eliminating recurring incidents

Release Management

Navigator System helps in deployment of releases, and to deliver new functionality required by the business while protecting the integrity of existing services.
 

Change Management

Use Navigator system Change Management to

  • Control Change Request while respond to different business environment
  • Change processes itself which includes multi-level risk assessment and authorization with Optimizing and reducing Risk
  • Changes are recorded and evaluated, and that authorized changes are prioritized, planned, tested and then implemented.

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