NetApp Maintenance & Support

Fewer IT organizations today are renewing NetApp support contracts without considering third party NetApp maintenance. High price, mediocre quality, lengthy call processes and inflexible service delivery from NetApp are

FASServer 1400Navigator System is recognized as the most qualified and reliable provider of third party NetApp support. At the foundation of our solution is an unparalleled team of Level 3 engineers. Not only do our engineers demonstrate deep understanding of hardware, they are experts in ONTAP, SnapDrive, SnapMirror, SyncMirror, SnapVault, SnapShot, SnapManager, FilterView and FlexShare, making Ardent a one-stop shop for your NetApp support needs.

Additionally, every NetApp maintenance contract incorporates In Touch, our suite of premium level services, and Navigator System Pulse, our 24/7 remote monitoring system. Together they comprise a complete support solution unrivalled in the market.

Key Benefits

  • Automatic 24 x 7 remote monitoring, diagnosis and repair.
  • Hardware and software support.
  • On-Site spare parts kit.
  • Experienced, vendor-trained customer engineers.
  • Better than manufacturer service levels at a fraction of the cost.
  • Flexibility to choose a level of service that matches the criticality of each product.
  • End of life and post warranty support to extend equipment life.
  • 100% coverage of all components in system.

Supported Hardware

Navigator System supports the following NetApp products. If you do not see your product listed, contact us to confirm that we support it.

  • DS14MK2 Shelves
  • FASServer 400
  • FASServer 450
  • FASServer 1300
  • FASServer 1400
  • FASServer
  • F210
  • F220
  • F230
  • F330
  • F520
  • F540
  • F630
  • F720
  • F740
  • F760
  • F85
  • F87
  • F810
  • F820
  • F825
  • F840
  • F880
  • FAS250
  • FAS920
  • FAS940
  • FAS960
  • FAS980
  • FAS270
  • FAS2020
  • FAS2040
  • FAS2050
  • FAS2220
  • FAS2240
  • FAS3020
  • FAS3040
  • FAS3050
  • FAS3070
  • FAS3140
  • FAS3160
  • FAS3170
  • FAS3210
  • FAS3220
  • FAS3240
  • FAS3250
  • FAS3270
  • FAS6030
  • FAS6040
  • FAS6070
  • FAS6080
  • FAS6080
  • FAS6210
  • FAS6220
  • FAS6240
  • FAS6250
  • FAS6280
  • FAS6290