Manage, Secure and Optimize Your IT Environment
IT management from budgets and planning to devices and software. Choosing the right service desk software for your organization is critical.
Windows Server LifeCycle
Asset Auto Discovery
Asset Health Monitor
IT Service Management – ITSM
Navigator System ITSM software to design, plan, deliver, support and manage the life cycle of IT services.
Events leading up to a problem reflects in Service Desk to link Incident, Problem, Change, Release, Incident Management, Problem Management, Change Management
IT Asset Management – ITAM
Navigator System Software to track your inventory, Licenses, Audits with Integrated Help.
With cost-effective asset management solution for your company with Inventory Management, Asset Auto-discovery, CMDB/ Configuration Management, Asset Lifecycle Management with ITAM software.
IT Operation Mgmt – ITOM
To automate all IT workflows with visibility and AIOps to turn events into actionable alerts.
A preventive approach using Operational Intelligence and Machine Learning for Service and Process Monitoring, Event Log, SNMP Trap, Syslog and NetFlow Traffic Monitoring to plan Capacity, Health analysis
Troubleshoot & Resolve
Troubleshoot with Root Cause Analysis and Preventive Maintenance apart from server check-up to prevent outages. An Alert is raised every time an issue is reported, and you get an immediate notification with the updated details. Incident Tickets are prioritized to resolve based on the level of SLA and other policies. A systematic workflow help to respond and resolve the issue quicker than before.
Configuration Management Database (CMDB)
Database where you can view information about all the hardware and software installations in your network. Relationship mapping between Configuration Item to track dependencies on contract service with a specific vendor
Service Desk
Modern service desk and IT management solution which gives analysts and users the information, knowledge, tools and collaborations they need to get the job done, wherever they are. Handle your multiple vendor technologies and Asset. A Service Desk operation process handles your tickets, configuration management, asset management, changes and releases Management. You can monitor from any where.
Patch Managemnet
Assets are behind the firewall or remote, physical or virtual, patching your critical operating systems and apps in a timely, effective, and cost-effective manner remains challenging.
Remotely manage all the patch, OS and security upgrades. No more manual intervention.
Enterprise Service Management Solutions
Our Partners
We work with world’s leading technology vendors to design the right solution for your business
