by Sangeetha | Jun 17, 2022 | Server AMC, Server Maintenance, Uncategorized
HPE VS Dell Servers: Important Main Factors To Decide
Navigator System provides Warranties, Care Pack, and Support Services by Original OEM as well as all HPE Renew and Dell Recertified products are covered by our own NSPL warranty, service, and support options.
DELL Support Vs NSPL Support
Dell ProSupport is a paid reliable support program to download any updates or firmware. Few Dell Firmware is also free to download. Also provides a site to find updates for your systems.
If you can afford it, pro support is a worthwhile investment, if you can afford it. Dell will soon be requiring a support contact for downloads in the future. Dell Spares can be more particular about documentation for part replacements.
Dell Support Options from Navigator System
Navigator System offers 3, 4, 5, and 7-year Support. Options include ProSupport NBD, ProSupport Mission Critical, ProSupport Plus NBD, ProSupport Plus Mission Critical, and KYHD (Keep Your Hard Drive).
HPE Support Vs NAVIGATOR SYSTEM
HPE service/support contract must download any new firmware or updates. HPE’s support for replacing parts and their supply chain has also good as DELL.
Users can create an online account through HPE’s website allows for extensive personalization with specific portfolios that every HPE hardware your business owns.
Also, gain access to HPE 24/7 support, manage future orders, and the ability to utilize the HPE Operational Support Services experience to help manage the day-to-day IT operational tasks.
Depending on your business’ level of growth and experience, it may be worth it to explore everything HPE support has to offer. With that said, the navigation and general user experience is still overwhelming.
HPE Support Options from Navigator System
As you know, HPE Renew products carry the same-as-new warranty from Hewlett Packard Enterprise. In addition, Navigator System offers 1,3 and 5-year support and also 1-year post warranties.
Reliability Dell/HP/NSPL
Dell pro support
Dell EMC PowerEdge is continuously improving its servers, to avoid breakdown and the more recent lines generally reinforce that fact.
HPE Support
HPE Proliant systems really do a good job with predictive alerts for parts that are liable to fail. This allows the enterprise to repair or replace parts before they break down.
HPE Superdome line showed incredible reliability. So, for mission critical big data workloads, HPE’s solution does seem reliable.
HPE’s Apollo line are for users to determine long term reliability.
Dell server Maintenance
Dell was more affordable but less flexibility on price when negotiating with Dell. So consistent customers willing to cut more of a deal.
Used Dell Servers and spares are relatively easy to find. It benefits from being self-referential.
HPE Server Maintenance
HPE more flexible on price. HPE Server has a more comprehensive documentation system. Find manuals for every part HPE made.
Management Tools
All Out of Band Management systems with HTML5 support, HPE’s Management tool iLO, and Dell EMC’s iDRAC.
Dell IDRAC
Dell iDRAC with java after iDRAC 7 and new iLO GUI.
As far as licensing goes, iDRAC uses a physical license, which can be bought on the secondary market and prevent being locked in again with the OEM after end of life.
Updates are generally a bit longer with iDrac, and in general it seems a bit more sluggish than iLO. As far as a previous point of contention, iDRAC does have a similar tool to RIS, called OpenManage Essentials, though both have their issues on some browser versions.
HPE ILO
ILO standard is included, but Advanced (i.e. post console session) requires a license, which can lock you in with the OEM if your servers go EOL; you can’t buy them from the used market.
Some users will claim that you only have to buy one key because you can reuse the advanced key on multiple servers, but this is against the terms of service; you do have to purchase new keys just as with iDRAC.
Overall, the GUI with ILO seems more intuitive and the platform seems a bit more snappy, but there are more important things to consider than the out-of-band management interface.
Final Roundup
At the end of the day, HPE and Dell are both fairly similar companies with similar offerings, and so when comparing HPE vs dell servers, there is no clear-cut winner. There isn’t a huge difference between the companies as far as build quality, price, or reliability, so those are going to be best evaluated on a case-by-case basis.
However, Navigator System NSPL support make difference as a service provider of choice when we evaluate HPE vs dell servers. That being said, in almost all cases they provide comparable hardware and services, so companies should always do their due diligence and evaluate their options on a case-by-case basis.
by Sangeetha | Feb 25, 2022 | Server AMC
Annual Maintenance Contracts are the Smarter thanks to taking care of your IT Hardware Assets
Why AMC?
Prevention is usually higher than Repair and Growth over sluggishness.
In this digital age, the performance and potency of your business are littered with the performance and power of your IT systems. Any breakdown in performance or period may result in long durations of no productivity, which will hinder your business plans and techniques. To avoid such things and use your IT infrastructure to its best capability, you wish to take care of challenges before they produce more injury and increase period. To achieve peak performance, you want a well-maintained system.
What are the benefits of language up with an IT AMC Service Provider?
1. Regular care Updates and Upgrades
Handling business and IT challenges simultaneously is often troublesome for several tiny and medium businesses. Lack of concentration on the most stream of business will hinder growth. Language up with an AMC Service supplier can look out for each IT and maintenance issue. The AMC Service supplier can monitor your schedule and detain bit with you whenever the acceptable procedures got to be enforced.
Routine checks guarantee a much better bar possibility and an answer. An IT Infrastructure check-ups frequently performed also can lead to the devices playing expeditiously throughout the year. Any challenges detected are often resolved instantly to stop more damages, increasing the device life.
2. value Effective
Partnering with the proper IT Server AMC Service supplier could be a more sensible choice than relying upon separate individual service suppliers, which can add up to sizeable financial quantity by the top of the year thanks to lack of expertise and experience. AMC Service suppliers these days supply versatile made-to-order solutions & services that cater to totally different industries.
3. Handle IT Emergencies higher
Signing the contract with an IT Server AMC Service supplier and operating with their experienced technicians may well be what you’re searching for.
More businesses are becoming digitalized, requiring each organization to be engineered with the proper IT infrastructure to get on par with their digital wants. However, maintenance is often an obstacle for the enterprise and an intermission from playing core business activities. Moreover, hiring technicians for each troubleshooting is often distressing. An AMC for IT hardware servers, networks, etc. that all be the class of IT infrastructure help relieve you of the difficulties of handling IT challenges arising suddenly.
Regular maintenance of IT infrastructure is healthier to stop unexpected and surprising IT challenges which can interrupt business operations. Affiliating with the proper AMC Service supplier and their experienced technicians UN agency perceive your individual business needs capably will influence be a wise move.
Other advantages in an AMC Package could embrace,
• Assembling of pc Systems
• Spare elements replacement
• Hardware installation
• Server installation
• Removal of Virus and pc Protection
• Defragmentation of arduous drives
• Create User pointers on preventive maintenance
• Optimize pc equipment
• Set from Wi-Fi or LAN facilities and maintain its security
• Fixing of net errors
• Data Recovery
• Repairing breakdowns
• Hard-disk, optical disk store, and electronic equipment and different hardware wear and tear
• Maintenance of Scanners and Printers and different peripherals
• 24 x seven client support service
Types of Annual Maintenance Contracts
1. Non-Comprehensive Annual maintenance contract (AMC)
A manufacturer provides service with the assistance of different native licensed service suppliers appointed by them. This support is mainly for one year and may be extended up to a few years or five years, depending on each party’s understanding. Typically, the licensed service suppliers offer service support and charge individually for a few parts excluded within the assurance cowl.
2. Comprehensive maintenance contract (CMC)
CMC includes prioritized on-time service from the corporate or maintenance service suppliers. Here conjointly, the contract is mainly for one year and will be extended up to a few years or five years as per the understanding between each of the parties. It includes repairs and replacements of defective elements. This sort of contract offers an additional advantage due to its embracing consumables. i.e., merchandise utilized by people and businesses that area unit expended or wore out and need regular replacement (which isn’t a part of a standard Annual Maintenance Contract) created obtainable at low prices. CMC is dearer than AMC because it includes the costs of spares likewise.
What do you have to seek for in an Annual Maintenance Contract provider?
• Check for skilled exposure of the Annual Maintenance Contract specialists
• Proper coaching certificates and necessary enclosures that assure you regarding their acceptable AMC services
• Choose the service supplier who assures you a twenty-four x seven service support. This twenty-four / seven support helps businesses scale back their time by taking acceptable measures to spot the matter instantly and resolve it before it escalates. Today, this around-the-clock service has become the norm, therefore, earning the appreciation of the many businesses
• No service supplier will guarantee 100 percent protection from hackers, virus attacks, and different external threats. Ensure that your AMC service supplier can do comprehensive maintenance arrange to minimize your exposure to such hazards. This protection is often achieved with regular system upgrades of necessary tools and software packages presently obtainable within the marketplace
• It is best to form positive your maintenance contract supplier is aware that every one of your systems would like a robust and active software package and hardware support
• Finally, select the firm that offers you a cost-effective annual arrangement for the IT Annual Maintenance Contract services to support your needs
IT AMC Service suppliers are ready beforehand with all the desired information and know-how essential for choosing solutions acceptable for your specific wants and area unit able to GO once things get it wrong.
by Sangeetha | Jan 6, 2022 | Server, Server AMC, Server Maintenance
Server maintenance is the process of keeping the server updated and running to ensure that the organization’s computer network is operating smoothly. The network administrator usually does this, and it is essential to the company’s performance. The application software will never run as anticipated without a proper IT service plan. In severe cases, the network can even experience partial or total failure leading to severe losses to your business.
The server is used to describe a box that holds the computer’s processor, memory, and hard drive. It is built to provide maximum computing power while utilizing minimum space. Organizations install multiple servers to increase the processing power available to support several databases, systems, and applications.
Proper server maintenance requires the network administrator to conduct periodic preventive maintenance. This applies to reviewing the server’s performance and any potential security risks and backup protocols. In addition, as part of preventative maintenance, the administrator should ensure that the inbuilt system monitoring utilities are appropriately installed and configured.
So, why is server maintenance essential?
To keep the business’ computer network in optimal and reliable condition, you need to have regular server updates, installation of patches, and diagnostics; in other words, you need a sound server maintenance plan. With this, your business’ special hardware and software will have a greater chance of serving you for a long time. While you may know what should go into the plan, you are better off getting server experts to perform the required maintenance.
While server maintenance plans vary from one business to the other, it is universally essential to have a program specifically designed to ensure the continued optimization of your server and computer network. Through regular data backup, patch installation for updates and bugs, and running the diagnostics, your business’ server will be kept at peak performance, hence minimizing any risks for errors and system failures. In addition, with a maintenance plan that considers your business’s unique objectives and demands, your server will continue to be reliable and efficient, enabling you to run an effective and secure company.
The essential part of a successful and valuable maintenance plan is to design one for you and your business since every organization has its unique goals and server needs. Alongside creating a specified plan, it is also essential to consider how often you want to perform server maintenance. With a solid plan, you will also have a sensible timetable for implementation, thus avoiding prolonged downtimes to your business.
The importance of server maintenance cannot be overemphasized, as, without it, your business cannot reach the zenith of success. But, server maintenance can be very costly if you want to keep a system administrator within your business premises. However, you can cut down on this cost by contracting a network support company to do the job for you. In addition, you can have experts monitoring your servers around the clock through outsourced IT support, thus keeping your business operations at their peak throughout the year.
by Sangeetha | Oct 1, 2021 | Server AMC
Navigator System Pvt., a leader in enterprise computing, storage, networking solutions, and various computing technology, is announcing an expanded portfolio of its Existing AMC server business into storage and networking products. With the new additions to the portfolio, Navigator will now provide clients with the necessary IT infrastructure for their business needs. These new additions aim to develop a long-term relationship with clients by providing them with innovative solutions that are tailored to their needs.
Navigator System has dramatically supported its clients with its successful response of service desks during the pandemic, lockdowns and working from home. Emphasizing the importance of keeping organizations operational was the critical aspect of Navigator System’s AMC Services.
To continue managing Clients IT storage management, Navigator System has provided three options: work with a third-party service provider like Navigator System, extend the warranty on your OEM’s equipment or choose not to renew it.
For support on multi-vendor IT storage infrastructure, a third-party vendor is an excellent option. Clear Service Level Agreements will keep you aware of the level of service from each vendor and give you easy access to any provider that can address your needs faster than waiting for time-consuming OEM requests.
Navigator System provides Dell Storage Maintenance, HP Storage Maintenance and IT storage data management & Storage Repair service to focus on the products of your choice. NSPL Storage Maintenance and Support Services are designed to meet any organization’s needs, with a team supporting OEM such as Dell, Cisco, HP and NetApp.
Navigator System Network Maintenance supports equivalent to the support levels provided by any OEM at a substantially lesser cost, thus helps customers reduce expenditure on Network Infrastructure managements, Network Router Maintenance & Network Switch Maintenance.
Suppose Clients are limited on resources or complex infrastructure, including routers, switches, firewalls, wireless access points, and wireless LAN controllers. In that case, Navigator System has a network solution portfolio committed to maintaining solutions for Government, IT/ITES and larger enterprises.
by Sangeetha | Sep 2, 2021 | Server AMC
Navigator System Launching its Crown Jewel of service that’s Third-party Server AMC for EOSL OEM Products.
What does OEM mean?
Original Equipment Manufacturer (OEM) describes a manufacturer that produces equipment using parts made by another company.
OEM Server AMC is the process of building hardware where components are purchased from other companies and integrated into a system to meet buyer’s specifications. It will be cheaper than buying directly from the server brand; one or two components might be considered part of the server brand.
A third party server maintenance company like Navigator System can provide this service at affordable prices.
What is 3rd party maintenance?
Third-party maintenance (TPM) is provided by a company other than the original equipment manufacturer (OEM). These third-party maintenance companies have experts that are often trained and certified in many hardware types and manufacturers, including IBM, Dell, HPE, or Cisco.
Navigator Systems is an Authorized Server Maintenance Company (ASMC), providing TPM services for brands like IBM, Dell, HPE and Cisco.
What is Offered in third party server maintenance services?
ASMC’s like Navigator Systems provides the following services for your third party server maintenance.
1) Replacement of faulty component (Hard Drive, RAM, CPU etc.) with a new factory component at Navigator Systems’ data centre based on your schedule with a fee applicable to each component replaced. Our technical staff will do this per client contract agreement with ASMC or per-call basis/emergency visit.
2) Navigator Systems can provide on-site and remote Support when you need assistance with an existing installation.
3) If required, we can coordinate or complete a “turn-key” installation for you that includes hardware, software, cabling and any other items needed to get your new system up and to run quickly.
Why opt for Third-party server AMC vs OEM Server AMC?
As per Navigator System, it’s preferable to opt for third-party server AMC as:
1) Cost-effective solution.
2) Better response than OEM server AMC (offers same-day Support with an error code description/ work order).
3) Dedicated team of experts who strive to ensure customers are satisfied and their business runs uninterrupted.
4) Navigator Systems is ASMC and authorized to provide such services in India via its team of experts.
5) Faster turnaround time for on-site Support than OEM server AMC.
6) Reduces dependency on a single manufacturer (reduces future hardware costs).
7) Focus on third party solutions that increase flexibility and budget.
8) If third-party server AMC goes out of business, you can continue to call on the OEM for hardware support.
9) An experienced team has provided service since inception (provides significant time and money savings).
10) Better support than the OEM.
11) You get better value because Navigator Systems subscribes to the latest hardware, software and firmware.
12) Navigator Systems provides Support for third-party products to increase flexibility with options at an affordable cost.
13) A well-managed infrastructure of available servers often eliminates expensive procedures like ordering a new server or removing your old server and installing a new one.
14) Navigator Systems provides better Support than OEM regarding your warranty, license and entitlement.
15) Navigator Systems provides service with a faster response time than the OEM during holidays.
16) You can avail of Support across all brands from a single source.
17) Output delivered is much more than the money you pay to us.
18) Our team ensures that the client is delighted and we achieve 100% customer satisfaction.
19) Our professionals are trained to provide Support to customers around the clock, including holidays, weekends and provide any other emergency support whenever required.
20) We have many clients in various business domains (Banking & Financial Services, Education, Healthcare, Retail, Manufacturing and IT/ITES) who avail our services.
by Sangeetha | Aug 19, 2021 | Server AMC
If your Business is hit by Covid and if you are wondering, how to renew Overpriced OEM AMC Contracts?
If so, you’re in luck, because the answer to that question and lot more on Third-party AMC is here, you’ll find all the latest information on the Covid Hit It hardware, as well as a wealth of programming information that will help you push the limits of the hardware and software as you see fit.
What does AMC “Annual Maintenance Contract” mean?
When a seller sells equipment or products to a buyer for which the company will offer periodic servicing or maintenance for its proper functioning, both parties agree to service that equipment or product periodically.
These agreements more commonly called an Annual Maintenance Contract (AMC), there are establishment tools that can formalize this process.
Customers prefer AMC Contracts because it protects their investments in products and ensures against unplanned downtime and guarantees that they will always have a service professional within arm’s reach.
Why opt for Server AMC or an Annual Maintenance Contract?
By opting for an AMC contract, you can cut costs that might otherwise result from buying spare parts or equipment replacements and paying the salaries of additional staff.
According to experts, regular maintenance is crucial in ensuring the smooth functioning of your equipment. It will ensure uninterrupted business operations and greater efficiency.
Ensuring more excellent uptime means higher productivity, which translates to savings in time and money spent on solutions, repairs and replacements. It also allows businesses to optimize their IT investments by eliminating downtime caused by faulty or broken IT equipment.
An AMC Contract ensures that businesses have access to professional support whenever they need it for their organizations’ computers, servers, networks, applications and all other technical components for optimal use of equipment in the office.
What’s the difference between AMC and CAMC?
AMC (Annual Maintenance Contract) is more commonly used to refer to the service. The CAMC is an advanced AMC covering all costs, including spare parts and parts while fixing equipment. It is ideal for organizations with a consistent need for extra IT components to keep the equipment running properly.
From the buyer’s standpoint, it would make sense to opt for a CAMC if you foresee equipment downtime or failure in the future. The CAMC contract helps organizations protect their investments and ensure against unplanned downtime and guarantees that they will always have expert help within arm’s reach when something needs repair.
What does the typical annual maintenance contract format include?
Typical AMC arrangements include the following:
AMC contracts rarely include specific details about the tasks to be performed. They layout broad responsibilities and provide a basic understanding of services to be provided. A typical format for an AMC contract includes:
- Who defines, purchases, installs and maintains equipment?
- Who is responsible for replacements when a component fails?
- Who fixes broken equipment?
The cost of coordinating, planning and executing replacement parts are Considered. If either party breaches the agreement and does not adhere to the contract terms, provisions are made that impose penalties on the breaching party or set out steps required to stabilize operations if there’s a breach.
- What happens if one party experiences financial hardship during the term of the agreement?
- What if a party involved in the AMC contract stops operating?
Termination of the agreement is included, along with possible charges. The buyer would also want to be aware of what happens in a change in control.
- If the purchaser goes out of business, can the seller still collect fees, or does he have no recourse?
- Does an AMC contract include a warranty for repair and replacement required to stabilize operations?
A provision dealing with a breach should address all issues between both parties during the agreement term.
Are you planning to sign up for an Annual Maintenance Contract (AMC)? What are the rights and responsibilities as far as such contracts go?
Annual maintenance contracts (AMCs) often come with a three-to-five-year term, making it essential to know your entitlements and what you’re responsible for. Like any other agreement or contract, knowing the provisions of the AMC and understanding its terms will help lessen concerns and keep a check on costs as you commit to an AMC.
Before signing an AMC, there are specific rules and obligations to be followed:
- Ask the right questions about the manufacturer’s policy for warranty coverage.
- If the equipment you’re purchasing is a refurbished spare, ask what kind of warranty would come with it under the new AMC contract, which would be an opportune time to negotiate further warranties to extend beyond the standard terms offered by your supplier.
- Find exactly how long your commitment is valid. In most cases, these contracts last from three or five years, which covers all maintenance agreements associated with existing equipment at that time but does not cover future purchases or upgrades in any way. If you want to pursue them, there are ways around this issue, but you may need to spend additional to fix it.
- Ask about the commitment required on your part before terminating this kind of contract prematurely. It’s vital that you know how much time and money it will take to get out of the contract if something happens and you can’t keep up with payments. Depending on what’s written into your AMC agreement, the required notice period is generally between 30 to 60 days in advance.
- Also, find out how high your penalties for early contract termination are so that you can plan accordingly financially if things go south.
How do annual maintenance service companies set their prices?
There are many different pricing structures for these services. These rates can be negotiated based on the needs of a company and what works best with the provider. For example, they could be priced according to an hourly rate or combine this charge and transportation costs or replacement parts charges. The most common types of fees that AMCs use are
-An hourly fee combined with other cost factors such as transport hours and spare part usage
-A flat monthly fee depending on how much equipment under Amc Contract per month;
-Rate based strictly on mileage travelled rather than time spent working at each location or hourly fee.
-A combination of these cost factors is based on a customer’s specific needs and the provider’s equipment.
As you’re negotiating your AMC agreement, consider what kind of pricing structure works best with your budget and what charges you can arrange to keep costs down or limit them over time as needed… This is a long-term plan for maintaining this type of equipment, and it’s essential to determine how much flexibility there is in adjusting the contract later if your business needs change.
How does NSPL’s Third Party Server Amc Support Works?
Our goal is simple – make sure your business runs smoothly & you don’t miss any critical deadlines. That’s why we offer comprehensive server support from start to finish. From initial diagnosis to repair, we’ll work closely with you every step of the way.
We understand that not everyone has time to wait for their IT department to get back to them when they experience issues with their network or computer systems. With this in mind, we take care of everything right away.
If you have a potential server problem, you can’t afford to wait even a couple of days for your IT team to assess the situation and get back to you. It would be best to have timely solutions that fix your issues right away, where our third-party technical support services can help.
Our staff are experts in dealing with complex network problems without accessing your company’s sensitive information or confidential data. They’re able to troubleshoot issues remotely from their office, making them ideally suited for companies who don’t want to risk losing any critical business information during diagnostic steps before repairs or replacements can be done onsite. In the end, this expertise helps us keep costs down to offer affordable contracts that fit well within any budget, no how big or small.
We understand how important your technology is to the smooth running of your business, which is why we only want you to work with local support specialists who are dedicated to providing affordable solutions that last over time.
Our experts will find solutions for any problem, no matter how complex it might seem from the outside. Including:
-Network and connectivity issues
-Software installations and troubleshooting -Hardware failures and system upgrades, and much more! Our equipment failure rates are some of the lowest in the industry because our teams have a proven track record in identifying problems quickly and working efficiently to repair them right away. In fact, in many cases, they can solve your issues remotely, so you don’t even need someone on site until the final repairs are made.
With NSPL, you’ll never have to worry about missing out on an important meeting because of a sudden equipment failure. We offer fast, affordable solutions that can be adjusted as your company’s needs change over time so you can get the support needed at an affordable price.
If you’re ready to take the first step toward cost-effective technology management today, contact our team for more information about how we can help you keep costs low and your business running smoothly!
Our Popular Faq
What does NSPL’s IT server maintenance does Offer?
When you sign up for our server maintenance plans, you’ll have access to a wide range of services that make managing your network more accessible than ever before. From setup and installation to ongoing troubleshooting, we do everything necessary to get your servers running smoothly.
All of the work is performed by local technicians who are ready and willing to provide everything from basic repairs to complex diagnosis and configuration issues.
Whether you need services for a single device or an extensive network, our team has the tools and experience required to provide you with affordable solutions that can be customized to fit your business needs.
How can NSPL’s 3rd party IT support help?
It’s important to remember that our team is here for you whether your business is experiencing ongoing issues or if something unexpected occurs. All of the technicians are highly skilled, so you can trust them to promptly diagnose and fix any problems during business hours and after hours. They’re also able to provide preventative maintenance services at your request so that you can enjoy reduced costs over time.
Whether you have a small company with a single server or an enterprise-level network, we offer flexible service packages that are designed to manage your IT needs without breaking the bank each month.
What is the difference between NSPL Amc Service vs other IT support companies?
NSPL’s expert IT support staff makes it possible for our customers to get the most out of their technology without having to pay expensive hourly fees. Whether you’re a small business or an enterprise-level organization, we offer solutions that are designed to improve efficiency and make your life easier.
We also provide ongoing service contracts that guarantee access to affordable IT support in the future. For example, you can get help for any computer or server issues that might arise over the years and know that your coverage will never run out, so you’re ready when something happens.
Start enjoying affordable technology management today by calling our team for a free consultation about how we can improve your current systems and make them more efficient.
